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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
512 Reviews

512 Reviews of Orr Chevrolet of Fort Smith - Service Center

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May 16, 2025

Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More

by ralph.lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Ralph, with Orr Cadillac, was understanding of my concern. He made an appointment that was convenient for me. More

by CLAUDETTE RAIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
May 10, 2025

Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. More

by JERRYRENA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

First time at this dealership. Brought my truck in for service. They were very professional. Truck was fixed correctly. More

by plyrr69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry didn't catch his name
April 15, 2025

Ralph on the cadillac side was great to deal with. Very professional, and they checked everything out for me, and they washed the car for us. Great place to work on your car. More

by SDWINTERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
April 13, 2025

I took my truck in to have the trailer light connection inspected. They performed a quick check of fuses and wiring harness. Neither had an issue. They informed me that it needed a more detailed inspection More

by ELTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very polite and professional team of people who are doing their best to do everything they can More

by CK01141978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

In and out very fast pleasant people very pleased with the service. Will definitely keep using them More

by MICHAELGILLIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Waited 1 week to get a service appointment, then Waited 2 hours to be told they can’t fix my car and I have to take to the ford dealership. If you can not service a car why do you sell it and then I buy and More

by bkasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the two names
March 25, 2025

Excellent service. Your service manager Jerrod is top notch very helpful and cares about his customers More

by GARYBABB93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerold
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