Orr Chevrolet of Fort Smith - Service Center

Brought my 2022 Tahoe in to Orr-Ft Smith to have the oil changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surpr changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surprised by the experience! The Service Dept personnel were prompt, courteous and friendly. My appointment was at 10:15 am and I was rolling out of the parking lot at 11:13 am. During my visit, I went to their Waiting area, which was clean and orderly with very comfortable seating. Overall, it was a great experience! More

Eduardo and the service team has always done a good job of diagnosing and servicing my 2013 Chevy Malibu. Also, would you please correct the spelling of my first name. It should be Federick instead of Free of diagnosing and servicing my 2013 Chevy Malibu. Also, would you please correct the spelling of my first name. It should be Federick instead of Freerick. More

Advertise diagnostic of 99. 99 fail to mention some kind of “supplies” charge. With taxes, out $120 99 fail to mention some kind of “supplies” charge. With taxes, out $120 More

Harold is great to work with. Went above and beyond helping resolve the issues with my truck. Went above and beyond helping resolve the issues with my truck. More

Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More

Ralph, with Orr Cadillac, was understanding of my concern. He made an appointment that was convenient for me. concern. He made an appointment that was convenient for me. More

Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. Awesome selection in vehicles and they was able to answer all our questions. More

First time at this dealership. Brought my truck in for service. They were very professional. Truck was fixed correctly. Brought my truck in for service. They were very professional. Truck was fixed correctly. More

Ralph on the cadillac side was great to deal with. Very professional, and they checked everything out for me, and they washed the car for us. Great place to work on your car. Very professional, and they checked everything out for me, and they washed the car for us. Great place to work on your car. More

I took my truck in to have the trailer light connection inspected. They performed a quick check of fuses and wiring harness. Neither had an issue. They informed me that it needed a more detailed inspection inspected. They performed a quick check of fuses and wiring harness. Neither had an issue. They informed me that it needed a more detailed inspection to find the issue. I told them I would have to bring it back. Orr did not charge me for their time. The guys were very customer oriented. More