Orr Chevrolet of Fort Smith - Service Center

Service was performed in a timely manner. Service employees are very friendly. Waiting area was very clean and comfortable. Service employees are very friendly. Waiting area was very clean and comfortable. More

I left 2 messages over 2 days to schedule an appointment, nobody ever called back. I was told the oil change and tire rotation would take about 45 minutes. After waiting an hour and a half I asked about th nobody ever called back. I was told the oil change and tire rotation would take about 45 minutes. After waiting an hour and a half I asked about the status. The rep went to check and said the car was waiting in back to change a wiper blade. I won't even get into the condescending comment from another rep. Being busy is not an excuse for this type of service, I have been an ORR customer since I moved into the area 17 years ago. Your organization has changed and become more complacent. Now I have to rethink my continued use of your services. More

Very friendly took a little longer than expected. Good customer service with a comfortable waiting area. Good customer service with a comfortable waiting area. More

Great experience, great costumer service. Great work done on my car. Comfortable waiting area :) Always a pleasure visiting 👍 Great work done on my car. Comfortable waiting area :) Always a pleasure visiting 👍 More

Randy and the Orr Team have done a great job with all of our vehicles. I have reccomended them to others for maintenance and repair as well as tires. our vehicles. I have reccomended them to others for maintenance and repair as well as tires. More

Very polite and efficient staff. Asked if I needed a car wash since the roads had been nasty. Asked if I needed a car wash since the roads had been nasty. More

Everyone was courteous and the service wss petformed very quickly. I was very pleased with the service! quickly. I was very pleased with the service! More

This took entirely to long to fix my truck. 24 days for a 3 hour repair 24 days for a 3 hour repair More

I had so little interaction with the service personnel, it is impossible to give a true evaluation. However I should have had at the least a summary of what service was performed and any issues if they wer it is impossible to give a true evaluation. However I should have had at the least a summary of what service was performed and any issues if they were found. The interaction during my purchase of the vehicle was great but once the sale was completed, it’s like we really don’t have time for you now. My service experience was so impersonal, I don’t have anything to recommend More

I was having an issue with my vehicle and I called and took it right in. Problem fixed. Excellent service from Ralph! took it right in. Problem fixed. Excellent service from Ralph! More