Orr Chevrolet of Fort Smith - Service Center

Replace infotainment screen My request regarding replacement was answered timely, the order was placed and the repair appointment was made timely and to my complete satisfaction My request regarding replacement was answered timely, the order was placed and the repair appointment was made timely and to my complete satisfaction and my wait time was minimal. More

Good service department I have always had a good experience with Orr Chevrolet Cadillac service department. They pick up my auto at my work and bring it back to me after ser I have always had a good experience with Orr Chevrolet Cadillac service department. They pick up my auto at my work and bring it back to me after service. This is a great help to me so I don’t have to miss any work. More

Quality customer care and service I can’t say enough about the excellent service that was provided to me and my vehicle. My car was repaired in a very timely and professional matter. I I can’t say enough about the excellent service that was provided to me and my vehicle. My car was repaired in a very timely and professional matter. I so appreciated the very nice loaner car that was provided during the repair time. Shane is very professional customer service manager. He always provides the best care for the car and for the customer. Tracee also is very friendly and very prompt on taking care of the customer. Excellent service department!! They are an asset to Orr!! More

Excellent service Staff is always nice and work was completed under warranty. Josh Bennett helped out greatly and made sure I was taken care of in a timely manner. Staff is always nice and work was completed under warranty. Josh Bennett helped out greatly and made sure I was taken care of in a timely manner. More

Good service. Nice dealership. Nice facility. Up to date. The waiting area was comfortable and had a few snacks. Reasonable prices. The staff greeted me right away and was very plea Nice facility. Up to date. The waiting area was comfortable and had a few snacks. Reasonable prices. The staff greeted me right away and was very pleasant. . More

Oil chang and tires Made appointment with the user friendly app, received the oil change and inspection, tires recommended, were in stock and put on vehicle. I received a Made appointment with the user friendly app, received the oil change and inspection, tires recommended, were in stock and put on vehicle. I received a nice complimentary car wash. All question were answered by the friendly staff. More

Exceeded expectations! I was very impressed with how quickly the work was completed. I am very impressed by the extra touch of washing/cleaning of the outside and inside of I was very impressed with how quickly the work was completed. I am very impressed by the extra touch of washing/cleaning of the outside and inside of the car. Please thank not only your person who repaired the car, but also the employees who cleaned the car. Great job by all! More

Cadillac Service They always get me in and out as timely as possible. Shane does a great job of keeping me informed about my vehicle. Always a positive experience. They always get me in and out as timely as possible. Shane does a great job of keeping me informed about my vehicle. Always a positive experience. More

Recall notice Took vehicle in waited while they did the work. The time took was what was on the recall notice. Had water or coffee to drink. Joe was very nice came Took vehicle in waited while they did the work. The time took was what was on the recall notice. Had water or coffee to drink. Joe was very nice came and got me I signed the papers and left. Waiting is never excellent but it has to be done and they did all they could while I waited. More

Repair service Had to go in and get my battery cable repaired. Joe greeted me with a smile and hand shake, told him what was going on. He checked and said his tech g Had to go in and get my battery cable repaired. Joe greeted me with a smile and hand shake, told him what was going on. He checked and said his tech guys would find and solve the problems soon. An hour went by and I was back on the road with the issue fixed. More