Orr Chevrolet of Fort Smith - Service Center

Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More

Great job Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us in and out in a very timely manner. More

Great service Kristie was a great example of customer service, like talking to a friend. 5 stars on that! Hope all others there have that same attitude Kristie was a great example of customer service, like talking to a friend. 5 stars on that! Hope all others there have that same attitude More

Excellent Service Took my Silverado in for service. They were prompt, pleasant and it was a good experience. Would recommend to my friends. Greeted promptly and frie Took my Silverado in for service. They were prompt, pleasant and it was a good experience. Would recommend to my friends. Greeted promptly and friendly. More

service dept fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wa fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wanted was done More

They are very helpful and friendly!! Mary and Tracy The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person who checked the air in my tires and put on the new windshield wipers and the one who checked me in....I don't know there name but all were friendly and professional. Thanks, More

Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of her way to help you. More

Excellant Always been willing to take care of needs in quick and friendly matter. Staff very helpful making sure that I am pleased with the work. Always been willing to take care of needs in quick and friendly matter. Staff very helpful making sure that I am pleased with the work. More