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Orr GM Superstore

Searcy, AR

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124 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 124 reviews

August 06, 2018

Nice job! Friendly service department! Russell Petit does a great job scheduling service every time I call. This time I called in the morning and my car was serviced. Y 4 pm the same day! More

by CHARLOTTE.GIPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Oeyit & Gage Payne.( not sure if his last name). He always brings my car back and I appreciate that they wash it!
August 04, 2018

Service of var I asked to have my GMC reprogrammed.. the tech Russell told me that was not needed but that I needed to buy a new fuel pump. The fuel pump was only More

by DODYMOTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Only name I remember is Russell.
August 04, 2018

Alex was very helpful Very helpful and polite and very efficient which i have been trading with this company for several years bought 3 New vehicles with this dealership More

by PHILDGRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Valencia
August 03, 2018

New Acadia My husband and I we're very pleased with our service at Orr of Searcy. This is the third vehicle I have purchased from here. My salesman, Joe Ellis, i More

by riversm_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis
August 01, 2018

Just a regular service Went in without an appointment to have my car serviced expecting quite a wait. Although they were obviously busy, I was in and out very quickly. My hu More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I regret I didn’t get the service manager’s name.
July 31, 2018

Maintenance This dealership is the best around. I have purchased 3 vehicle from them and Rob Massengill is amazing. The service department is top notch. They have More

by MELANIE269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Massingill
July 31, 2018

Check for a small leak. Richard and Russell was great and checked out my problem and found it to be under warranty. They gave me a loaner. The service was great and they were More

by GARLANDCAMPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Russell
July 31, 2018

Poor listeners poor response Repeat attempts to have message on vehicle alert was unattended. Dismissive attitude and dealer talk was condescending. When vehicle was left for over More

by AB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russell,Julio
July 28, 2018

Searcy needs more competition! Husband took car for recall. Waited hr, then told did not have part! I called, took in & Serv man said they had had the part for year, but I never was More

by SHIRLEYQ1968
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell(very nice), Alex Valencia, stood for ten min waiting for him to get off phone. Hasn’t looked at me yet! , Alex Valencia
July 27, 2018

Friendly and quick service I’ve had several things done to my Cadillac in the last couple of years. This dealership has come through great for me every time in the service depar More

by keli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
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