Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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It was very pleasant to deal with this service department. They kept on the schedule. department. They kept on the schedule. More
These are very dedicated and appear to enjoy the work. They are readly available to answer any questions. They are readly available to answer any questions. More
Awesome dealership. Been dealing with Otto Cadillac for over 40 years. Can’t imagine going to any other dealer. Been dealing with Otto Cadillac for over 40 years. Can’t imagine going to any other dealer. More
Super easy to work with Bill service manager at Otto. He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave m He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave me a courtesy car. More
Repaired and made good on the repair of. My Cadillac and gave me a loaner as needed. My Cadillac and gave me a loaner as needed. More
Did as promised. No fluff or xx. Got the car fixed and kept me informed. No fluff or xx. Got the car fixed and kept me informed. More
My experience I feel rush. I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask More
Gave me $4000 more than what other dealers in the area offered me for my trade in. Had me in & out in 40 minutes! Thank you Otto Cadillac! offered me for my trade in. Had me in & out in 40 minutes! Thank you Otto Cadillac! More
Bill McLean is the best. He makes you feel like a friend. He is great with customers . He makes you feel like a friend. He is great with customers . More
Great experience with your service department. Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Steve as my Salesperson to the complete service division has been an excellent experience. Thank you. More