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Otto Cadillac

Albany, NY

4.7
2,176 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,177 reviews

May 31, 2025

Always great service from everyone. My car is well taken care of by staff:) Otto Cadillac is a very well run shop - am a very happy customer:) More

by danielle
Recommend Dealer
Yes
Employees Worked With
Bill McClean
May 31, 2025

Always great service from everyone. My car is well taken care of by staff:) Otto Cadillac is a very well run shop - am a very happy customer:) More

by danielle
Recommend Dealer
Yes
Employees Worked With
Bill McClean
May 31, 2025

I had a great experience here. There was very helpful and friendly people. Everything went smooth More

by josy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

This was my first experience with a virtual car purchase and it went extremely well. Everyone I dealt with was friendly, courteous and professional. I highly recommend Otto Cadillac. More

by praotn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Outstanding customer service team. You are treated with respect and professionalism from start to finish. More

by NEWYORKMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Service completed on my vehicles over the years is always a great experience. All the service advisors professional and helpful More

by bdesarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Jo Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I have delt with this dealership several years ago and I came back because they treated me good Steve is great More

by donnyd7116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Bill in service iexcels at customer service and communication. It’s a pleasure to deal with him. More

by hbrockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Great service department. They all always go above and beyond. Awesome team. . Livery knowable on the vehicles they service More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Jo Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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