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Otto Cadillac
Albany, NY
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 558 reviews
April 12, 2021
"I walked in on a wednesday looking to lease a new..."
- rippeh4
Verified CustomerI walked in on a wednesday looking to lease a new vehicle. Went on a test drive and found something suitable in stock that day. Everything was ready a few days later for me to drive it off the lot on saturday. All staff I dealt with were friendly and quick.
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Helpful April 12, 2021
"Very friendly and courteous staff. Purchase process was..."
- skipatioVery friendly and courteous staff. Purchase process was well organized and delivery was efficient and as promised. Would recommend this dealership to anyone within the immediate area.
Read MoreApril 11, 2021
"We normally don’t like buying a car. This ended up being..."
- pcarroll16We normally don’t like buying a car. This ended up being a very pleasant experience for both of us. We have told a lot of people about our experience with Otto and how happy we have been!
Read MoreApril 07, 2021
"They are very friendly and knowledgeable. The service..."
- cjsckThey are very friendly and knowledgeable. The service department isn’t open evenings or on Saturdays but they gave me a loaner car so I could get to work.
Read MoreApril 03, 2021
"Everyone was kind and went out of their way to please us...."
- wczelusnEveryone was kind and went out of their way to please us. Steve LeMon was especially helpful. The service department worked very hard to solve an issue with the car.
Read MoreApril 02, 2021
"Bought a 2013 ATS beautiful place to buy your car, key..."
- rallard17Bought a 2013 ATS beautiful place to buy your car, key battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and on my way home first 20 mins owning the car, there was no washer fluid so I hand to stop at advanced to buy some.
Read MoreApril 01, 2021
"It’s a nice dealership. Everyone is so nice, attentive to..."
- lpiroli2It’s a nice dealership. Everyone is so nice, attentive to your needs. Usually car dealers can be a nightmare. Dealing with Otto I’m comfortable and don’t feel pressured... and the salesman Steve is just the best, really.. so personable and easy to be around.
Read MoreMarch 31, 2021
"Anthony russo took very good care of me. Finance manager..."
- chachcapraraAnthony russo took very good care of me. Finance manager terry was great. Dan the technologies guy thoroughly explained all of the features for me. Easy quick process! Thank you.
Read MoreMarch 31, 2021
"Excellent Salesman, Steve LeMon. He was extremely..."
- MARY.DEFILIPPOExcellent Salesman, Steve LeMon. He was extremely dependable and genuine with a no nonsense attitude. The Service Department was exceptional. Thank you for being near us.
Read MoreEmployees Worked With
Other Employees :
The receptionist made us feel welcome and comfortable during covid times.
March 31, 2021
"I've been in the automobile business for 50 years, always..."
- enckscarsI've been in the automobile business for 50 years, always striving to do things right, and treat my customers like royalty. It was refreshing, to say the least, to have the same reception at Otto Cadillac. Everyone from the time Sean MacWhinney answered the call, to the time I drove away was absolutely professional. Special thanks to my salesman, Steve LeMon, for his courtesy and friendly care during the transaction. I felt like I have made a number of new friends and gained a new family. Thank you one and all.
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