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Otto Cadillac
4.9
371 Lifetime Reviews
1769 Central Ave, Albany, New York 12205 DirectionsSales: (518) 218-6168
Service: (518) 869-5000
Parts: (518) 869-5000
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 371 reviews
April 07, 2020
"Best service in area"
- ROSEANN.STEVENS
Verified CustomerJohn handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and sent me on my way.Otto Cadillac is simply the best for cars and service.
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Helpful April 04, 2020
"Convenient, professional, and swift!"
- DEBRAKINGMANDuring the Covid-19 pandemic, I was able to schedule an oil change and tire rotation. When I arrived, the staff was welcoming, professional, and efficient. My car, I know was properly cared for! Thank you Otto Cadillac!
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April 01, 2020
"Always great service. I know my car is in great hands and..."
- tdonohue97Always great service. I know my car is in great hands and fully gets looked over and taken care of. They always go above and beyond.
Read MoreMarch 26, 2020
"Service Saturn Sky"
- enpetersWhen in for routine oil change. Service rep pointed out a coupon fr tire rotation. In addition, reported that aligment of OK, but recommended coolant and transmission fluid change. It was nice that he looked at these items since I do not keep track of such details. I was very please with the service. Also work was done in a timely manner.
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March 20, 2020
"Another great Otto experience!"
- JAIMIFINLEYJust bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent and the whole process was super easy and painless. We will definitely be back!
Read MoreMarch 20, 2020
"Was fast and pleasant from drop off to pick up"
- craigd0overall experience was good, went in for a recall, writer was fast and pleasant. couldn't pick the car up as it was late in the day, no issues with leaving it overnight.
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March 18, 2020
"We had an amazing experience at Otto! "
- eri1584We had an amazing experience at Otto! Both Steve LeMon and Ian Maher go above and beyond to make you feel right at home. I definitely recommend Otto and working with Steve and Ian. If you want top notch service go to Otto!
Read MoreMarch 17, 2020
"Michael was a great help to my husband and I. We’ve had..."
- ayeshacampbell588Michael was a great help to my husband and I. We’ve had bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thanks for the Excellent experience.
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