
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We've been doing business with Otto for the past 8 years, having purchased 3 new Cadillacs. We always appreciate Otto's friendly and knowledgeable employees! having purchased 3 new Cadillacs. We always appreciate Otto's friendly and knowledgeable employees! More
I am unfortunately disappointed in their service. I bought this car directly from them and have had multiple issues since the sale. This last issue it had to be brought in twice as they were unable t I bought this car directly from them and have had multiple issues since the sale. This last issue it had to be brought in twice as they were unable to take the time to diagnose correctly and on this last time they rushed through and gave me a faulty part that could’ve been very dangerous for my family moving forward. More
We did not work with Ian Maher. We had a great experience and most of the transaction went well. I would have liked something’s to have been handled differently but in the end got t We had a great experience and most of the transaction went well. I would have liked something’s to have been handled differently but in the end got the car we wanted. More
I was very pleased with OTTO. Everyone was great! Everyone was friendly! Everything was efficient! Thank you for a GREAT experience. Everyone was great! Everyone was friendly! Everything was efficient! Thank you for a GREAT experience. More
Declan made the buying process very easy. We worked over the phone and were able to come to an agreement quickly. The car was ready to be picked up 24 hours later! The staff was knowledgea We worked over the phone and were able to come to an agreement quickly. The car was ready to be picked up 24 hours later! The staff was knowledgeable about the 2026 Vistiq (even though it had not been our long). Smooth experience on the paperwork side of thing. I spoke with several dealers prior to landing on Otto and from my experience they are very upfront and professional. More
All staff is friendly and very professional! It’s always a great experience! Never had a complaint yet! It’s always a great experience! Never had a complaint yet! More
Brought car in to have TPMS reset after a flat tire. Service determined tire needed to be replaced and worked with insurance company to arrange a free replacement. Took a long time but happy with the re Service determined tire needed to be replaced and worked with insurance company to arrange a free replacement. Took a long time but happy with the results. More
Good service on time with a friendly customer attitude. Completed work on time . Professional st! Completed work on time . Professional st! More
Got towed due to parking break locking up in MA while en route from Florida. Had no appointment and received stellar instant service by Bill. The SUV was fixed 4 hours later! route from Florida. Had no appointment and received stellar instant service by Bill. The SUV was fixed 4 hours later! More
Roger is always very helpful and courteous when we bring in our vehicles. Thank you for all you do! in our vehicles. Thank you for all you do! More