Otto Cadillac - Service Center

Excellent service as usual, always treated as a part of the Otto family, Service is handled in a very professional way, on time and done right. A+ all the way around. the Otto family, Service is handled in a very professional way, on time and done right. A+ all the way around. More

They told me there was nothing wrong with my car. I was called several times to come pick it up. When I arrived it was still broken an not running . Sean in sales who sold me the car was amazing. He deli called several times to come pick it up. When I arrived it was still broken an not running . Sean in sales who sold me the car was amazing. He delivered me a rental because I have many kids making it difficult. He deserves a raise for going above and beyond. Thank you Sean! More

EXCELLENT SERVICE WITH EXPERIENCE TECHNICIANS. LOVE THE SERVICE WRITERS THEY MAKE YOU FEEL LIKE FAMILY. MY SALESPERSON, STEVE LEMON WAS VERY PROFESSIONAL AND ACCOMMODATING MY EXPERIENCE WITH OTTO CADIL SERVICE WRITERS THEY MAKE YOU FEEL LIKE FAMILY. MY SALESPERSON, STEVE LEMON WAS VERY PROFESSIONAL AND ACCOMMODATING MY EXPERIENCE WITH OTTO CADILLAC HAS BEEN VERY LOW PRESSURE AND ENJOYABLE. More

Cover settup very good and was comfortable waiting although one employee from the service area came in several time without wearing a mask. Bill, as always was courteous and helpful. although one employee from the service area came in several time without wearing a mask. Bill, as always was courteous and helpful. More

All staff at the Otto dealership are so pleasant and helpful. Otto's has an excellent staff and the inside of the service center and the area to sit in is always spotless. helpful. Otto's has an excellent staff and the inside of the service center and the area to sit in is always spotless. More

Always a pleasure working with the staff at Otto Cadillac! Friendly, professional, and very knowledgeable. Service work was done fast and the waiting area is clean and nice! Cadillac! Friendly, professional, and very knowledgeable. Service work was done fast and the waiting area is clean and nice! More

Fantastic work as always! My wife and I have been customers for many years and the main reason is the service department. Bill always makes you feel at home and explains everything to us step by step customers for many years and the main reason is the service department. Bill always makes you feel at home and explains everything to us step by step. This is why with out question we will buy or next Cadillac at Otto:) More

I have great confidence in the work done at Otto Service. My service advisor, Bill, is awesome .. courteous and polite and very responsive. I don’t take my Saturn anywhere else My service advisor, Bill, is awesome .. courteous and polite and very responsive. I don’t take my Saturn anywhere else More

Always great service. Roger is the best! Bill gets the job done fast. Thanks! Do I really need to reach twenty five words? O k job done fast. Thanks! Do I really need to reach twenty five words? O k More