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1,526 Reviews of Otto Cadillac - Service Center
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June 04, 2020
Went the extra mile! Roger was my advocate for dealing with a difficult glass installation subcontractor. He told me "whatever it takes, we'll get it done". And he did. Roger was my advocate for dealing with a difficult glass installation subcontractor. He told me "whatever it takes, we'll get it done". And he did. More
by dleggieri
Verified Customer
June 02, 2020
I had a question after my car was inspected the being of April spoke to Leslie she was Suppose call me back still waiting for her call back two months later April spoke to Leslie she was Suppose call me back still waiting for her call back two months later More
by lillpaul1492
Employees Worked With
John White
May 22, 2020
Even with Covid-19 cars need attention While most of America is closed for business the essential needs of car owners are being met at OTTO Cadillac, in a clean safe environment consistent While most of America is closed for business the essential needs of car owners are being met at OTTO Cadillac, in a clean safe environment consistent with CDC & NYS health Dept. guidelines. Otto had a choice to close but they chose to service their clients needs, that speaks volumes about how customers are treated there. More
by dwyerr1948
Employees Worked With
John White, Allison Anaya
May 19, 2020
Great fast service Had them check an issue with the power seats that wasn't on the original appointment request. Took the time to take care of the problem. Had them check an issue with the power seats that wasn't on the original appointment request. Took the time to take care of the problem. More
by LFREEMA1
May 17, 2020
I have bought 3 new Cadillacs, soon to be 5, from the Otto boys. Everybody there is the best! No complaints at all, thanks! Bill Zaleski Otto boys. Everybody there is the best! No complaints at all, thanks! Bill Zaleski More
by wrz@instrumentratings.com
May 16, 2020
The dealership is staffed with familiar employees and excellent customer service. The pricing is fair for the products and services provided. The waiting area is clean and easily accessible to the showr excellent customer service. The pricing is fair for the products and services provided. The waiting area is clean and easily accessible to the showroom. More
by EVANOFFKB
April 22, 2020
They were ready for me at the scheduled time. The employees were very professional and welcoming. The dealership was clean. The staff wore face masks and practiced social destencting. employees were very professional and welcoming. The dealership was clean. The staff wore face masks and practiced social destencting. More
by CHESTERWBROWN
Employees Worked With
John White
April 10, 2020
great people fast handled my problem fast (same day) and had a loaner car was clean and they took care of my car keeping it interior covered and wiped down handled my problem fast (same day) and had a loaner car was clean and they took care of my car keeping it interior covered and wiped down More
by FRANKOWENSSR48
April 09, 2020
Fast friendly dependable service! Excellent communication and waiting area. The service advisors are very friendly and helpful. Never have I had a bad service experience here. and waiting area. The service advisors are very friendly and helpful. Never have I had a bad service experience here. More
by rsterry2002
Employees Worked With
John White
April 07, 2020
Best service in area John handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and s John handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and sent me on my way.Otto Cadillac is simply the best for cars and service. More
by ROSEANN.STEVENS
Employees Worked With
John White
