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Otto Cadillac - Service Center

Albany, NY

4.7
1,529 Reviews

1,529 Reviews of Otto Cadillac - Service Center

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February 14, 2024

Everyone was very professional Very courteous and efficient service Thank you very much have a great day More

by K.ROSS115
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 13, 2024

The experience was perfect, kind people, courteous, extremely professional. 100% of my business in the future More

by Markgwiz
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2024 -

Otto Cadillac responded

Thank you for your kind words. We truly appreciate your review and your business! Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

February 13, 2024

Fixed everything I asked for and the detailing looks great! Great communication. Fixed everything I asked for. I have no complaints. More

by Emilyrae8022
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 12, 2024

Always the best we have ever dealt with every single time!!!! From the moment I walk in until the moment I drive out... More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 12, 2024

Excellent communication Clean showroom- easy to work with and very friendly They were like family More

by afd601
Recommend Dealer
Yes
Employees Worked With
Bill. Amber
February 10, 2024

I have already said they were excellent! Enough is enough I have been to Otto Cadillac many times and it's always been a good experience. More

by sevencinemas
Recommend Dealer
Yes
Employees Worked With
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 10, 2024

For the last 10 to 12 years my experience has been excellent!! All my issues has alway been addressed More

by shihanbutler
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 10, 2024

Bill and Kelsey are very friendly and professional! They are always helpful and easy to work with! More

by tinamturner
Recommend Dealer
Yes
Employees Worked With
Bill & Kelsey in Service department
February 10, 2024

Always a pleasure to do business at Otto Personnel are very helpful and customer friendly More

by Tim1959
Recommend Dealer
Yes
Employees Worked With
Bill mclean
February 10, 2024

Staff were very professional and clearly familiar with my Cadillac. They were professional and polite. More

by annerejack48
Recommend Dealer
Yes
Employees Worked With
Bill
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