1,535 Reviews of Otto Cadillac - Service Center
I feel like i had to come in twice for the same repair. I got a shuttle to work, but had to pay for an Uber back. Nice people, but...I'm not confident yet. I got a shuttle to work, but had to pay for an Uber back. Nice people, but...I'm not confident yet. More
Kept me informed on progress, discussed options for possible new tires, and alignment. Waiting until fall as the tires are still good. possible new tires, and alignment. Waiting until fall as the tires are still good. More
Otto Cadillac is excellent. They work well with customers. I think when a customer complains of a problem the person who’s testing the car should test drive for at least 15 minu They work well with customers. I think when a customer complains of a problem the person who’s testing the car should test drive for at least 15 minutes or more. Or always get in the car with the client to see what is going on. I asked if it was possible if someone could ride with me and Otto said yes. When riding with me the person heard the same noise. The company fixed my car with no hesitation and so far my car is riding well. This is why I love Cadillac ?? Thank you !!! More
It's always been a good experience. No complaints. The employees and nice and easy to work with. No complaints. The employees and nice and easy to work with. More
Very good service. The coffee was good and the sitting area was nice. Staff was very friendly and got us in and out in a timely manner The coffee was good and the sitting area was nice. Staff was very friendly and got us in and out in a timely manner More
Comfortable service with a focus on the customer Offers options to make sure the car is up to the customer expectations options to make sure the car is up to the customer expectations More