Ourisman CDJR of Woodbridge

Basil was the great sales man and also the sales manager I appreciate the dedicated team I appreciate the dedicated team More

Perfect salesman, wonderful to work with, no pressure and understood my needs and most importantly, my wants. Got a great deal! Would definitely recommend Basil DK! Worth going back for my next car! understood my needs and most importantly, my wants. Got a great deal! Would definitely recommend Basil DK! Worth going back for my next car! More

The sales team at Lustine were professional, courteous, and extremely accommodating I enjoyed my experience and highly recommend them. and extremely accommodating I enjoyed my experience and highly recommend them. More

Ike is an amazing person, and amazing friend I have been working with Ike since my first car about 10 years ago and he still doing amazing ! Thanks Ike ! working with Ike since my first car about 10 years ago and he still doing amazing ! Thanks Ike ! More

Ike was a great help in purchasing our new car. He was very nice and made our purchase effortless! Thanks Ike and Lustine! He was very nice and made our purchase effortless! Thanks Ike and Lustine! More

Easy to work with. Great price and nice selection of vehicles. Our salesman, Marcel, was the best! Great price and nice selection of vehicles. Our salesman, Marcel, was the best! More

Ike was very good help he assist us to have the best option for my wife car .. thanks for your patience and understanding our needs option for my wife car .. thanks for your patience and understanding our needs More

First of all, I am someone who NEVER leaves reviews. However, this absolute joke of a dealership deserves worst ratings than they have. Service was fine while you’re buying the vehicle and they’re tryin However, this absolute joke of a dealership deserves worst ratings than they have. Service was fine while you’re buying the vehicle and they’re trying to shmooze you. Once you drive the vehicle off the lot they don’t care at all. They’ll bombard you with cheesey emails and texts about being in the “lustine family” only to give you the run around when you actually need assistance. Bought a truck in early May and was told the license plates would be delivered to my address within 15-20 days. Here we are 7 weeks later and I am finally being “promised” my plates will arrive tomorrow after over a month of pestering the dealership to give me a straight answer. After our phone call this morning employees laughed at my aggrevation before hanging up. My temporary tags are long expired and no one at the dealership bothered to provide new ones when asked. I’ve been given the run around over the phone and in person since I bought the truck. This dealership is an absolute clownshow. I’ve had far better customer service from small mom and pop dealerships in the middle of nowhere. Don’t even bother with this dealership unless you want to be aggrevated for over a month, talk to countless people giving you xx responses, and for them to laugh at you. More

Great customer service really had a great experience got the car i wanted leaving happy the car i wanted leaving happy More

Ike was friendly, professional, and very knowledgeable about the Jeep. He was easy to negotiate with and he took good care of my family. about the Jeep. He was easy to negotiate with and he took good care of my family. More