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Ourisman Chevrolet Buick GMC of Alexandria

Alexandria, VA

3.6
127 Reviews

1800 Old Richmond Highway

Alexandria, VA

22303

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127 Reviews of Ourisman Chevrolet Buick GMC of Alexandria

April 10, 2012

Everyone at this dealership was friendly and courteous. The dealership was clean and comfortable. I found the prices to be unbelieveable and the large selection of cars to choose from was very good. My sal More

by ladycoco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Thomas
April 05, 2012

Not knowing what type of vehicle we were looking for, our sales person, Matt Walsh, spent several hours on a Sunday afternoon showing us and test driving a number of vechicles until we found the one - a 2011 More

by millsdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Walsh/Ashby Collins
March 25, 2012

We have now purchased two vehicles from Ourisman Cheverolet Buick GMC of Alexandria. Our first purchase was a new Chevrolet Suburban, and the dealership was amazingly helpful in finding the exact ve More

by JulieMLock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Biagi
February 20, 2012

I came Ourisman by way of the Betty Lou Ourisman Breast Cancer Care Center at Georgetown University. I suppose that says enough. It is nice when a car dealership takes and important role in the community. More

by leinck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Biagi
January 04, 2012

From the first phone call to the final services provided, I felt taken care of by Ourisman Chevy. My car is now safer than it was before I took it in. Some warranty work along with flushing the fuel injector More

by deebeebrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cox
December 11, 2011

Terrible customer service. Set up appointment to test drive vehicle. Coming from far away. When arrived the man who set up appointment was not there. Then they continued to make stories up. Did nothin More

by TWskins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhyan Thompson, Garv, Tyler Harper, Bob Biagi
Dec 26, 2011 -

Ourisman Chevrolet Buick GMC of Alexandria responded

First, we truly apologize that you had such a frustrating experience at our dealership. A test drive should be fun and the fact that you felt like you were bounced around from person to person has to be unnerving to say the least. Please give our General Manager, Bob Biagi, a call at 703-329-1300 to discuss the situation in further detail. We would love the opportunity to turn this situation around.

November 30, 2011

I purchased a 2011 Traverse from this dealership on November 5, 2010. I received a competitive price and they were fair and honest with me. I even purchased an after market service which I later did no More

by dadeboe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaurav Gulati, Dino Payne, Paul Smith, Keara D'Acry
November 12, 2011

WITHOUT A DOUBT AND AFTER EXPERIENCING OTHER OURISMAN DEALERSHIP THE ONE ON 1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303 IS BY FAR THE CREAM OF THE CROP. MR. DARRYL S WYRE WENT FAR AND BEYOND TO SATISFY More

by HOSOMBACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARRYL S. WYRE AND WENDELL PAYNE
November 12, 2011

A good experience. The sales person was very helpful but not pushy or overbearing. The Sales manager was reasonable and willing to work with me on the price of the vehicle as well as the value of my trade. More

by irvell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shakir, Dino
November 04, 2011

I had a very good experience at this dealership. I was I had a very good experience at this dealership. I was interested in a new, but wasn't sure exactly what I wanted. Upon entering the dealership, More

by mcintosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Harper, Bruce Polanski
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