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Ourisman Chevrolet of Baltimore
Baltimore, MD
97 Reviews
Welcome to Ourisman Chevrolet of Baltimore, your premier Chevy dealership in central Maryland. Located in Woodlawn at the junction of I-70 and I-695, our dealership is easy to find and ready to serve you.
As part of the Ourisman Automotive Group, our dealership has been helping families, college graduates, retirees, and hard-working adults find reliable and affordable automotive solutions for over 100 years. Since 1912, Ourisman has been a trusted name in the Baltimore-Columbia-Towson metro area.
We appreciate that you visited our website today and want to make your user experience convenient and simple. We aim to give you an interactive look at our current new and used vehicle inventory, including models like the Equinox, Malibu, Traverse, Spark, and Silverado. Plus, we offer the ability to easily get a financing quote, schedule a service appointment, or apply for financing — all on our website at any time of the day.
Whether you live in Woodlawn, Gwynn Oak, Ellicott City, Dundalk, or one of the other communities in western Baltimore, we invite you to visit Ourisman Chevrolet of Baltimore for your car shopping or vehicle servicing needs. As we like to say, "You always get your way at Ourisman Chevrolet!"
Our sales and service staff are devoted to helping and serving customers like you to the best of our ability. We believe the cars we offer are of the highest quality and ideal for your daily driving needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 97 reviews
May 27, 2026
Excellent service from Vicki, she introduced me to the new tracking system on the service of my vehicle. new tracking system on the service of my vehicle. More
by chris
Employees Worked With
March 13, 2026
Gimmick Deceptive dealership. Shows discount then adds destination charge again. Their answer is we state that. buyer beware Shows discount then adds destination charge again. Their answer is we state that. buyer beware More
by wallyz5
Employees Worked With
October 21, 2025
The service was outstanding. My service advisor Shray is a gem. She treats your vehicle as if it is her own. She explains everything and walks you through the entire process a My service advisor Shray is a gem. She treats your vehicle as if it is her own. She explains everything and walks you through the entire process and makes sure you are completely satisfied with your service. I have been a customer for years. All of the service representatives treat you like family. That's the only dealership that I take my vehicles too. More
by Robertslucky
Employees Worked With
Sharay (service department), I give her 5 stars, Victoria Cook
July 31, 2025
Advertised a $5005 discount on a vehicle and that price included add ons and destination charge. Then when I recieved my quote the destination charge was added back into the final price. Will never deal wi included add ons and destination charge. Then when I recieved my quote the destination charge was added back into the final price. Will never deal with this autogroup. More
by JayPA
Employees Worked With
Renard
April 01, 2025
My agent Tonya was the absolute best! Ahwad my financial officer was a darling! I will recommend your administration anytime! Thank you for making me happy!😆 Ahwad my financial officer was a darling! I will recommend your administration anytime! Thank you for making me happy!😆 More
by You.nic.designs1
Employees Worked With
Tonya Rice
March 28, 2025
Smooth process from start to finish buying from Ourisman. Our sales rep Tanya went out of her way to get us to a deal that we could agree on and Avalon was fantastic as the finance rep... Both replied quickl Our sales rep Tanya went out of her way to get us to a deal that we could agree on and Avalon was fantastic as the finance rep... Both replied quickly to emailed questions and made buying a new vehicle easy. More
by nosleepn
Employees Worked With
Tanya Tomlinson
October 16, 2024
My car stayed at the dealership for one month. The recommended repairs focused on symptoms. The cause was never diagnosed. My car has less than 60000 miles and it has all kinds of symptoms accordi The recommended repairs focused on symptoms. The cause was never diagnosed. My car has less than 60000 miles and it has all kinds of symptoms according to the technician. The cause was never addressed: a failed PCV valve, which is under special coverage. I was denied special coverage because the technician report only addresses the symptoms (a leak here and a leak there...). The cause is a very common problem with this car model. Chevy issued a tech bulletin and special extended coverage for it. This dealership would simply not honor it. More
by bedys
Employees Worked With
Service manager
October 03, 2024
I'm giving this location 2 stars instead of 1 solely because of the excellent customer service I received from their online coordinator, Taylah, and the efforts of sales associate Ronald. I submitted an because of the excellent customer service I received from their online coordinator, Taylah, and the efforts of sales associate Ronald. I submitted an online form to sell my 2011 Chevrolet Cruze and received an estimate of $706. Ourisman Chevrolet of Baltimore in Woodlawn, MD, contacted me, and I decided to visit since they were nearby. While I expected an in-person inspection given my car's condition, what I didn't expect was for their appraisal manager, Renard, to make an offer he knew he couldn't fulfill. After waiting for an hour, Renard asked how much I was looking to sell the car for. I replied that I was open to whatever offer they would make. He then said he "didn’t want to disrespect me" but could only offer $200 due to the car's exterior damage and other issues found during the diagnostic. I told him I was fine with the offer and ready to sell. He then suggested I try CarMax for a higher offer, but I explained that CarMax’s online estimate was similar, and I was content with his offer. Instead of proceeding, he went to consult with his manager and returned saying they couldn't purchase cars with body damage. When I asked why he made the $200 offer in the first place, he admitted he didn’t think I would accept it. So, in trying not to "disrespect" me, that's exactly how I felt—disrespected. It was a waste of both our time when he could have simply said upfront that they couldn't make an offer. More
by User-3b7e7708df
Employees Worked With
Renard
