Ourisman Chevrolet of Bowie

To keep this brief..... The day started off pretty good but then Mr. Putney tried to push the car I test drove and then tried to switch it out with another car same color but a lower class (less features) but then Mr. Putney tried to push the car I test drove and then tried to switch it out with another car same color but a lower class (less features) and tripled the miles. All of a sudden this overly friendly person became this arrogant, loud talking person. Talking, joking, laughing with other employees while we were in the middle of a deal. There was an issue with the numbers that we discussed and what was actually presented in the finance dept and when he was asked to come in he pretended like he didn't have a clue about what we had negotiated. He forgot to give me all of my paperwork, not only him but Teri in the finance dept and had to mail it to me. They try to charge me for tags and fees when I was keeping my tags. All in all I have to honestly say I love my car but I will never ever step foot in Ourisman Chevrolet of Bowie again. I believe the customer comes first and although we all know the dealerships are about making money. However there should still be a level of respect, consideration, professionalism and morals. Hopefully the dealership and Mr. Putney will take this review seriously because no matter how many "positive" reviews you may get any negative review you get will stand out even if it's only one it should mean something. More

First went to another Chevy dealer on the promise of a great price, but got the usual sales runaround. Went to Ourisman of Bowie, and found that they were straight shooters. After some negotiating, they great price, but got the usual sales runaround. Went to Ourisman of Bowie, and found that they were straight shooters. After some negotiating, they found a way to get me the car I wanted at a price I was very happy with. Ozzie Turner was very friendly, all staff I dealt with were very helpful and professional. Would highly recommend Ourisman to others. More

I went to Ourisman Chevrolet to check out prices on the 2012 Equinox, and to learn the value of my trade-in. I started out on the internet and ended up chatting online with Andrew Williams. Andrew's onli 2012 Equinox, and to learn the value of my trade-in. I started out on the internet and ended up chatting online with Andrew Williams. Andrew's online tone, word choice, and general assistance were all excellent. We later chatted via phone, and once again, I found the experience pleasant. So much so, the next day I went to the dealership and met with Andrew in person. Andrew's face-to-face demeanor, and customer service skills, and excellent listening abilities were impeccable. I was comfortable working with Andrew and have since recommended both the dealership and Andrew to several friends. I would also like to add that both the General Manager, Lew, and Business Manager were also helpful, courteous, and professional. Sincerely, Joan Crittenden Owner of a new Equinox 2012 More

I have purchased new vehicles since my senior year in college. Based on my experience, I must admit that I had my "guard up" when I walked into Ourisman Chevrolet. To my surprise, I received outstanding college. Based on my experience, I must admit that I had my "guard up" when I walked into Ourisman Chevrolet. To my surprise, I received outstanding customer service from all staff from the moment I walked in the front door and was able to relax. I went to look for a Malibu or Cruze and ended up with a Camaro!! It was my decision; I just needed some help trying to find a car that fit my personality! I am highly impressed by the level of professionalism that I received during the buying process. My experience was unique based on the level of care, respect, and courtesy that I received. I will be referring friends, colleagues, and family in the future. I'm still smiling in my beautiful new car!! Ourisman Chevrolet made it happen. Special thanks to Mr. Andrew Williams and Mr. Henry Hylton. More

I went in specifically to buy a new car. I knew what I wanted and wasn't going to engage in the 'stereotypical' car dealer dance. To my surprise, my salesman Ron, did not play games. He discussed severa wanted and wasn't going to engage in the 'stereotypical' car dealer dance. To my surprise, my salesman Ron, did not play games. He discussed several options at my disposal and worked along side the general manager to give me just what I was looking for. From the sale to the aftercare, Ourisman (Ron) has shown what great customer service is and I have spread the word throughout my network that Ourisman is the place to go. More

I would recommend this dealership because from my experience the employees are very courteous and professional. Upon seconds of arriving at the dealership I was greeted by Ozzie. Ozzie helped me find experience the employees are very courteous and professional. Upon seconds of arriving at the dealership I was greeted by Ozzie. Ozzie helped me find my new car and was very friendly. I appreciate the work Ozzie and William did to help me purchase a new car. Thanks. More

My wife and I had an exceptional experience when buying our new Camaro from Ourisman of Bowie. Ozzie went to great lengths to accommodate our requests for our down payment and monthly limit for payments t our new Camaro from Ourisman of Bowie. Ozzie went to great lengths to accommodate our requests for our down payment and monthly limit for payments that we had. Overall, our visit was a very rewarding experience and I would recommend Ourisman of Bowie to all our friends. Thank you and kudos to their staff! More

Working with the folks at Ourisman Bowie was an absolute pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you. Sincerely, Charles MacDon pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you. Sincerely, Charles MacDonald More

This was the purchase of my first car and my car dealer made it as easy as pie. Not only was he the sweetest thing, but treated me with the up most respect. His personality sold me the car. Thank you Mr.Al made it as easy as pie. Not only was he the sweetest thing, but treated me with the up most respect. His personality sold me the car. Thank you Mr.Alba. More

Joseph Alba was a pleasure to do business with. He was able to answer all of my questions quickly and patiently. His professionalism and experience made the process of purchasing a new vehicle not only ea able to answer all of my questions quickly and patiently. His professionalism and experience made the process of purchasing a new vehicle not only easy but enjoyable. I will be recommending him to all of my friends and family. More