Ourisman Chrysler Dodge Jeep RAM

Professional Dealership The dealership was very helpful in my selection of a Jeep. They were friendly and knowledgeable. They obtained a great interest rate for my car. The dealership was very helpful in my selection of a Jeep. They were friendly and knowledgeable. They obtained a great interest rate for my car. More

Awesome customer service!! Great experience ever even WITHOUT a scheduled appointment. Oil, brakes, rotors and loaner car (errands on Saturday) all within a few hours.. I expect Great experience ever even WITHOUT a scheduled appointment. Oil, brakes, rotors and loaner car (errands on Saturday) all within a few hours.. I expected to be there all day. Great job guys. ?????????? More

Good service I would refer to others and have. Steve was very helpful with my truck and it’s needs. I always come to this dealership for my service because of the I would refer to others and have. Steve was very helpful with my truck and it’s needs. I always come to this dealership for my service because of the customer service and good value! More

Amazing! John, Jeff, and Dana went above and beyond to help me and get me in the vehicle I wanted. I couldn’t be happier! Everyone at the dealership was amazi John, Jeff, and Dana went above and beyond to help me and get me in the vehicle I wanted. I couldn’t be happier! Everyone at the dealership was amazing! More

Outstanding service I bought my 3500 Ram from them last year. I love it. I took in the my first service last week. They acted like I was the only person that matter to I bought my 3500 Ram from them last year. I love it. I took in the my first service last week. They acted like I was the only person that matter to them. I did not remember that they give you your first service free. It was a real pleasure dealing with them More

Issues Resolved All issues were resolved. I would have given them 5 stars if my truck had been washed and communications were a little more proactive (I had to call l All issues were resolved. I would have given them 5 stars if my truck had been washed and communications were a little more proactive (I had to call late in the day to get a status update to make sure I could pick the vehicle up). More

Mount and Balance 1 35” tire I took my Jeep Wrangler in to get a new tire mounted onto a new rim. 3.5 hours later it was ready. The service advisor handed me bill. They I took my Jeep Wrangler in to get a new tire mounted onto a new rim. 3.5 hours later it was ready. The service advisor handed me bill. They charged me a whopping 149.99 to mount and balance 1 tire. What a ripoff! When I got home I looked over the freshly mounted spare and saw a nice big scratch in the Black Rim. Nobody told me they damaged it too! Shady! I purchased my Jeep from them, a high priced upfitted Rocky Ridge JLU. I will take my business elsewhere! More

recall services and oil change this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for a recall service and i got more done on my truck by the time i got out. the best part is i got all of it for free. oil change, tire rotation plus more. oh and i get a free car wash whenever i want one. you won’t find many places that’ll hook you up like this. highly recommend this dealership. More

he works to build a new friend and family he helps Danny Pak looks younger than most managers but very helpful he tried to reach out and make you comfortable and I have work with him in the past for my Danny Pak looks younger than most managers but very helpful he tried to reach out and make you comfortable and I have work with him in the past for my family and purchase cars he will do everything in his means to make everything right thanks, to Ourisman I have deal with them before a great company a family own company that will reach out and make sure that you and your family are happy More

Bait and Switch They got me in the door with a good price posted online (around 44k) tried to tell me that the best price they could do was almost $53k out the door.. They got me in the door with a good price posted online (around 44k) tried to tell me that the best price they could do was almost $53k out the door... sales tax is less than $4,000 in my area. Where did the other $4,000 come from??? Dealer fees. Salesman was curt and took days to respond to my email and only did so after I followed up with the manager. Don’t waste your time like I did. More