Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
246 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
The Clarksville Ourisman Service Center is always my go-to place for my maintenance needs. They are very customer friendly and do what they can to get the job done. go-to place for my maintenance needs. They are very customer friendly and do what they can to get the job done. More
Took my 2018 Grand Cherokee in for Media Diagnostics. The Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is ab Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is about an hour drive from my home to the Dealership. Six days later in the morning, they call to let me know the part came in. Later that afternoon they called to let me know the vehicle was ready. I had an Extended Warranty that they sold me when I bought the Vehicle. They handled everything. The part was covered under the extended warranty and all I had to pay was the deductible. I found it very satisfying dealing with Ourisman CJDR of Clarksville. More
The service department is second to none. Always a fast turnaround. Customer service is top notch. Always busy but still personal. turnaround. Customer service is top notch. Always busy but still personal. More
Again Dwayne came through for us. Service at Ourisman is fantastic. Thank you for the rides to and from fantastic. Thank you for the rides to and from More
I always receive great service with knowledgeable technicians at Ourisman Clarksville. From the Service Desk to the garage, I have complete trust in their work. I've been taking my RAM trucks there f technicians at Ourisman Clarksville. From the Service Desk to the garage, I have complete trust in their work. I've been taking my RAM trucks there for five years, I will not use another dealership. More
Wow. Dwayne gives us the best of the very best service. We are so appreciative of his patience in finding our intermittent difficulty We are so appreciative of his patience in finding our intermittent difficulty More
Outstanding customer service department with Mr Moon. This is why I always choose Ourisman Clarksville over the other FCA service departments in the area for the last 8 years. Mr. Moon made sure that I h This is why I always choose Ourisman Clarksville over the other FCA service departments in the area for the last 8 years. Mr. Moon made sure that I had all my services done correctly and at the best price. More
Dwayne accepted our van and tried his hardest to determine the reason for the occasional dead battery. Next time we will have it towed in to determine cause. Thanks for trying determine the reason for the occasional dead battery. Next time we will have it towed in to determine cause. Thanks for trying More
I brought in my 2017 Pacifica for a misfire code and ultimately it led to a major repair covered under warranty. This service call happened to land during a difficult time for the service department and ultimately it led to a major repair covered under warranty. This service call happened to land during a difficult time for the service department and staff, and would take some time to get parts in and perform the service. Also, due to shortages in the rental car industry the dealership did not have loaners available. After I raised my concerns, the GM took this issue head-on and not only provided my family with a comparable vehicle, but did so my giving me a dealer car the next day. The repair was also completed in a matter of days and is good as new. More