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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

4.4
292 Reviews
Serving Baltimore, Towson, Glen Burnie, and Dundalk, Maryland for years, Ourisman Chrysler Dodge Jeep Ram of Baltimore is a dealership focused on delivering superior customer service. If you're looking for an excellent selection of new and used cars for sale, Ourisman Chrysler Dodge Jeep Ram of Baltimore is the place to go. Since we're part of the Ourisman Auto Group, you can expect more from every single department at our auto dealership. Not only will you discover the latest models, but also the genuine and straightforward customer service you want while navigating the car-buying process. To learn more about our amazing lineup of competitively-priced new and used vehicles, visit our dealership!
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124 North Point Blvd

Baltimore, MD

21224

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Showing 292 reviews

March 03, 2026

I recently purchased a 2026 Ram 2500 from this dealership. Duran was my salesman. I appreciated that he was patient and didn't pressure me into anything. Overall satisfied with my purchase. More

by Cdub716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duran
Mar 04, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your review! We're glad to hear you had a great experience purchasing your new 2026 Ram 2500. Duran will be happy to know his patience and no-pressure approach made the process enjoyable. Congratulations on your new truck, and thank you for choosing us!

March 03, 2026

I recently purchased a 2026 Ram 2500 from this dealership. Duran was my salesman. I appreciated that he was patient and didn't pressure me into anything. Overall satisfied with my purchase. More

by Cdub716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duran
Mar 04, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your review! We're glad to hear you had a great experience purchasing your new 2026 Ram 2500. Duran will be happy to know his patience and no-pressure approach made the process enjoyable. Congratulations on your new truck, and thank you for choosing us!

February 15, 2026

Kathy McKinney worked with me on purchasing a 2026 jeep wrangler sport four door. She was a joy to work with. Very knowledgeable, friendly and patient. She made the process go very smoothly and I even lear More

by Schiavone86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the great review! We’re so glad Kathy made your Jeep Wrangler purchase smooth and enjoyable. She’ll truly appreciate your kind words and recommendation. Congratulations on your new Wrangler, and thank you for choosing Ourisman CDJR of Baltimore!

February 11, 2026

Heather Wingerd in the Service dept at the Ourisman Dodge Jeep dealer in Dundalk MD was outstanding in helping me with repairs on my 2017 Dodge Ram 1500. She is very considerate of customers needs is the con More

by johnheimbach5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Hi John, thank you so much for taking the time to share your experience! We’re thrilled to hear that Heather provided outstanding service while assisting with your 2017 Ram 1500. She truly embodies what customer care is all about, professionalism, consideration, and going the extra mile to get our customers safely back on the road. We appreciate your trust in us and look forward to being here for you whenever you need us!

Feb 12, 2026 -

johnheimbach5 responded

I will continue to do business and maintenance at Ourisman. No reason to go anywhere else.

December 16, 2025

Tried to switch the numbers at the last minute. Salesman was introduced as a RAM expert, which he was not. Vehicle still needs mechanical work. More

by exinonceo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashlyn Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations and would like the opportunity to review your concerns. Please contact our management team at CDJRDFeedback@ourismancars.com or Samuel Somarriba at ssomarriba@ourismancars.com so we can assist.

December 15, 2025

I live in Florida and found a Ford Mustang online at the Ourisman Dealership. I requested information and was contacted by Mr. Wardell Mitchell. Mr. Mitch was my Salesman and I have to say he did an outstan More

by Run Pony Run
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wardell Mitchell Sales Dept., Clarion Etherly GSM
Dec 15, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the great review! We’re glad to hear Wardell Mitchell and Clarion Etherly provided a smooth, professional, and pressure-free experience from start to finish. Enjoy your Mustang, and thank you for choosing Ourisman!

July 15, 2025

I received a text from Dasia Morrison Friday morning about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t l More

by skillet2187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umar Naeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dasia Morrison (don’t know why she’s not listed big part) Maria (tag/title finalize , Ermias Kassaye
Jul 15, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your awesome review! We’re thrilled to hear that Dasia, Howie, Umar, Kathy, and Maria all came together to help you drive off in your dream ride! It means a lot to us that you felt supported every step of the way, and we’re glad you gave us the chance to find the best option for you. We love hearing that you're warming up to Wrangler culture! We can’t wait to welcome you back in the future. Until then, enjoy every mile in your new Wrangler, and thanks again for being part of the Ourisman family. You rock too!

July 14, 2025

I found a jeep i wanted to purchase and sent a email requesting the best price and any and all fees. Victoria and I kept emailing back and forth for two days. She kept asking for more personal info and More

by Rex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victoria
Jul 14, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Hi Rex, this is disappointing that we were not able to meet your expectations. If you would like to follow up with our management, you can reach out to our GM, Ermias Kassaye, at ermias@ourismancars.com or reach out to CDJRDFeedback@ourismancars.com.

June 27, 2025

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost More

by emile.daley3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyani Stocks and Sky Fosah
Jun 27, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Appreciate you sticking with us while we worked it out. Glad we could get you squared away. Thanks for the shoutout and for giving us the chance to make it right!

June 27, 2025

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost More

by emile.daley3
Recommend Dealer
Yes
Employees Worked With
Dyani Stocks and Sky Fosah
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