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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
280 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 280 reviews

December 16, 2023

The service was great and they pulled my vehicle to get service about 6 minutes after my appointment time. More

by spoonboy304@gmai,com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Devaun
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your feedback with us! We're glad to hear you experienced efficient and professional service during your recent visit to Ourisman CDJR of Baltimore. We'll be sure to pass your kind words on to our team. If your Dodge needs anything, from routine auto maintenance to extensive repairs, please give us a call--we're here anytime. Have safe travels and enjoy the upcoming holidays!

December 16, 2023

I was very happy and felt comfortable at this dealership. My sales rep was Kathy McKinney, she did everything in her power to get me the van I wanted.and the payment I wanted. Kathy was a pleasure to work wi More

by ocdreaming2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

ocdreaming2005 responded

If you are looking for a new or used car see Kathy McKinney,she is the best @ourisman 124 North Point Blvd you will not be sorry.

December 13, 2023

They did a great job servicing my car. Everyone was pleasant and professional. Thank you More

by jada380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermias Kassaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard King
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Jada, thank you so much for the five stars! We're thrilled to hear our team was courteous and professional throughout your recent service visit. We'll be sure to pass your kind words on and keep up the great work moving forward. If you or your Jeep needs anything, please give us a call or visit our website. We're here and happy to help. Drive safe and enjoy the upcoming holidays! :)

December 13, 2023

Had an appointment for oil change and tire rotation. Arrive on time and after a little wait vehicle was taken in shop . Work was completed in reasonable time and to my expectations. Service writer was More

by Roy Orbison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you, Roy, for taking the time to share your detailed feedback with us! We're glad to hear our team completed the service for your Jeep in a timely manner and to your expectations. We take genuine pride in the excellent customer service we provide, and we'll be sure to keep up the great work moving forward. If you or your vehicle needs anything, from routine auto maintenance to extensive repairs, we're here anytime. Thanks for your support and have safe travels! We look forward to welcoming you back and providing a 5-star experience.

December 09, 2023

Bought two vehicles from this dealership and both times my sales person was Kathy Mckinney. She was a very much a pleasure to work with. She got the deal that I want it. I will highly recommend this dealer More

by btwilliams1990
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thomas
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for your 5-star review! We're thrilled to hear about your positive experience working with Kathy throughout the car buying process. Glad she worked hard to get you a great deal on your Jeep. We're grateful to have earned your recommendation and look forward to welcoming you back for any vehicle purchase or service needs. Thanks for being a member of the Ourisman Family and have safe travels!

November 29, 2023

I have been completely satisfied with the service I receive every single visit and look forward to many more! More

by Dcuthrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond
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Nov 30, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We're thrilled to hear that you have been completely satisfied with the service you receive during every visit. It's our pleasure to serve you, and we genuinely appreciate your loyalty. We look forward to many more opportunities to meet and exceed your expectations. If there's ever anything specific you'd like to share or if you have any suggestions for improvement, please don't hesitate to let us know. Your feedback is invaluable to us. Thank you for choosing us, and we can't wait to continue providing you with exceptional service.

November 29, 2023

Mike was helpful and made sure my car was fixed quick. The noise I was hearing it’s gone and my car is running smoothly. More

by BG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 30, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mike was able to assist you effectively and ensure that your car was fixed quickly. It's fantastic to know that the noise you were hearing is now gone, and your car is running smoothly. We truly appreciate your feedback, and if you ever need further assistance or have any questions, please feel free to reach out. We value your business and look forward to serving you again in the future.

November 21, 2023

Thanks to Kathy and the staff at Ourisman for making my purchase of my 2023 Jeep Grand Cherokee a great experience. This is my 4th car I have purchased there and I will keep going back and you should too. More

by Campbell17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
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Nov 22, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kathy and the rest of our staff at Ourisman made your purchase of the 2023 Jeep Grand Cherokee a great and memorable one. We truly appreciate your loyalty as a returning customer and are honored to have had the opportunity to assist you with your fourth car purchase. At Ourisman, customer satisfaction is our top priority, and it's fantastic to know that we've been able to meet your expectations consistently. We look forward to serving you in the future and helping with any automotive needs you may have. Safe travels in your new Jeep Grand Cherokee, and thank you again for choosing Ourisman!

November 15, 2023

Ms Brenda and the rest of the Service staff always give you A1 service for your car More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Nov 16, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Ms. Brenda and the rest of our service staff provided you with A1 service for your car. Our team takes great pride in delivering top-notch service, and it's always rewarding to receive such positive feedback. At Ourisman CDJR Baltimore, we strive to exceed our customers' expectations, and it's wonderful to know that we've met that goal for you. Your satisfaction is our priority, and we appreciate your trust in us for your automotive needs. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We value your input as it helps us continuously enhance our services. Thank you again for choosing Ourisman CDJR Baltimore. We look forward to serving you in the future.

November 03, 2023

This is my fourth time purchasing a vehicle through Jeep, Ourisman, Dodge affiliates and I was blessed to have Mrs Mckinney as my salesperson for two of those times. She really cares about you as a person a More

by melitta9197
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and review of your purchase experience. We are grateful to have you and Mrs. McKinney apart our our Ourisman family. We look forward to seeing you again soon.

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