Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great communication Great customer service and communication provided by the service agent, especially about when my truck was ready to be picked up. They even resolved Great customer service and communication provided by the service agent, especially about when my truck was ready to be picked up. They even resolved a brand new recall issue which had not even been released at the time I dropped off the car, That saved my a trip back to have it taken care of later. More
Not impressed Saw a vehicle online advertised by this dealer at what appeared to be a great price. Turns out that price was with a lot of "discounts and incentives Saw a vehicle online advertised by this dealer at what appeared to be a great price. Turns out that price was with a lot of "discounts and incentives" many of which I did not qualify for. My price was 4K more than the advertised price. I made a better deal elsewhere. More
Purchased new car There was a little too much back and forth and lost a few trades I wanted that is why only a 4. However they got the deal done and me into the van I w There was a little too much back and forth and lost a few trades I wanted that is why only a 4. However they got the deal done and me into the van I wanted. I would buy again from them More
Worst service center experience ever I drop my car off on Tuesday night had an appointment for Saturday morning. Called Saturday just to say that the battery died and have to pay $175 to I drop my car off on Tuesday night had an appointment for Saturday morning. Called Saturday just to say that the battery died and have to pay $175 to tell me the issue and couldn’t fix because jeep doesn’t have jeep batteries. I would never go there again. The worst experience ever. Pie didn’t help at all and kept saying he is busy but this is his job. I will be calling cooperate and speaking to someone and had no rentals for me. More
Patient, worked with us We Came in and Tyler was very patient and helpful. He wanted to make sure we had the right vehicle and that we were happy! We Came in and Tyler was very patient and helpful. He wanted to make sure we had the right vehicle and that we were happy! More
New car Tyler was great! He did not make me feel rushed or tried to sell me something that I didn’t want. I came for a specific car, he found it and got the d Tyler was great! He did not make me feel rushed or tried to sell me something that I didn’t want. I came for a specific car, he found it and got the deal done!!! Thanks Tyler! Enjoy your wedding!!!! Alyssa jones More
Outstanding service technicians The support staff was very helpful and courteous. The work was done promptly and neatly. The facility itself was very clean and waiting room had Wi-Fi The support staff was very helpful and courteous. The work was done promptly and neatly. The facility itself was very clean and waiting room had Wi-Fi, and refreshments. The surface technician working on my car explained what was going to be done and approximately how long it would take. I really appreciated receiving that information. More
Finance lowered my experience Preston was awesome as a sales rep. Donna a disapointment as a finance rep. Because of her, I did not get a discount from Tower. She told me I could Preston was awesome as a sales rep. Donna a disapointment as a finance rep. Because of her, I did not get a discount from Tower. She told me I could negotiate that with Tower. NOT TRUE. According to Tower, must be done at time of loan. VERY IRRITATED. More
Excellent team services My wife and I came in and had a vehicle in mind due to the vehicle we had there wasn’t many options for us. We were showed a 2018 Dodge Journey and we My wife and I came in and had a vehicle in mind due to the vehicle we had there wasn’t many options for us. We were showed a 2018 Dodge Journey and we love it, excellent vehicle, the whole team there at dodge were great friendly and helps us out tremendously! From my family to yours, thank you! More
Fantastic customer experience! Great staff with patient and knowledgeable staff! They were able to deliver exactly the truck I wanted with nothing on it I wasn’t asking for! Great staff with patient and knowledgeable staff! They were able to deliver exactly the truck I wanted with nothing on it I wasn’t asking for! More



