Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
907 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 907 reviews
December 23, 2017
Professional, Honest & Helpful As I was traveling some distance for this particular truck, we had made the purchase arrangements in advance via phone, email and text. Those contacts As I was traveling some distance for this particular truck, we had made the purchase arrangements in advance via phone, email and text. Those contacts were straightforward and honest. No games. Monty was a pleasure to work with. Upon arrival, all we met were genuinely friendly. Young Spencer, full of friendliness and bounding with energy, had everything ready and helped prepare us for the final paperwork. I had a slight glitch on proof of insurance. Spencer contacted my insurance agent (at 8:00 PM) to get the proper documentation. Finishing the paperwork was a good experience. Additional purchase options were made clear and explained without any undue pressure to buy. Lauren was professional, helpful and even fun. My wife (who absolutely hates accompanying me to a dealership) was relaxed and enjoyed the experience with Lauren as well. We are not connected with this dealership at all as we are 110 miles away. Furthermore, I'm an old guy who has bought a few vehicles in the past. Having said that, this is a place you want to visit when buying. You'll see when you get there. Then make your own assessment. More
by RSWMD
Employees Worked With
Lauren Smith, Monty Harika, Spencer Cooksey
December 21, 2017
The BEST car buying experience EVER Preston is the BOMB!! Very thorough, personalable, and not pushy like most salesmen. The process went so smoothly we will be back to purchase another Preston is the BOMB!! Very thorough, personalable, and not pushy like most salesmen. The process went so smoothly we will be back to purchase another More
by codenamejudy
Employees Worked With
Donna Jones, Preston Smith
December 20, 2017
Great Service! Mr Eddie Johnson provided excellent customer service. I did not feel pressure and he took his time and answered all my concerns regarding buying a new Mr Eddie Johnson provided excellent customer service. I did not feel pressure and he took his time and answered all my concerns regarding buying a new car. Thank You! Donna Jones had such a wonderful personality. she provided excellent financial information. She recommended options that I had not consider. Thank you Donna More
by Mary L Prentice
Employees Worked With
Eddie Johnson
December 18, 2017
Awesome Customer Service Monty greeted me as soon as I came in and assigned someone to me immediately. Tyler listened to my needs and brought me exactly what I wanted to see. Monty greeted me as soon as I came in and assigned someone to me immediately. Tyler listened to my needs and brought me exactly what I wanted to see. He did not push anything on more nor force me to look at other things. I appreciate that. Finally Ms. Smith was very nice and did an awesome job in closing out the deal. She was very understanding to my needs and exceeded my expectations of service. I was in The dealership for no more than 2 hours (if that). I will be certainly bringing a friend to this dealership in a few weeks. Hopefully we get to see the individuals I had the pleasure of working with. More
by L. Ruffin
Employees Worked With
Lauren Smith, Monty Harika, Tyler Walker
December 10, 2017
Excellent Customer Service Great buying experience. Would recommend to anyone. Friendly knowledge team looking to get you the best deal. Make you feel comfortable about where yo Great buying experience. Would recommend to anyone. Friendly knowledge team looking to get you the best deal. Make you feel comfortable about where you took your business. Go see Mr. Raymond! More
by T
December 04, 2017
Phenomenal Experience Thank you so much Emmanuel for getting me into my dream car. You provided the Best customer service I've ever experienced! You made my family and myse Thank you so much Emmanuel for getting me into my dream car. You provided the Best customer service I've ever experienced! You made my family and myself feel right at home. You made car buying so easy and seamless!!!! More
by DionnaC
Employees Worked With
Emmanuel Kisob
November 22, 2017
Uexepected I was on a tight bouget.but I needed a new car,Mr Raymond got me a nice car and also fit my bouget,thank u Raymond Sandra Addo I was on a tight bouget.but I needed a new car,Mr Raymond got me a nice car and also fit my bouget,thank u Raymond Sandra Addo More
by Happy lady
Employees Worked With
November 20, 2017
great customer service I am a first time car buyer, Raymond worked based on what I wanted and my range... unlike some dealers. Quick response and good deal... also , great c I am a first time car buyer, Raymond worked based on what I wanted and my range... unlike some dealers. Quick response and good deal... also , great customer service More
by Seyi
November 18, 2017
Great Customer Service I was in the market for a new car after my car suddenly broke down on me. With time of the essence, Raymond jumped into action and found me the perfec I was in the market for a new car after my car suddenly broke down on me. With time of the essence, Raymond jumped into action and found me the perfect Jeep that fit within my budget and needs. The transaction was easy, fast, and most importantly, stress free! Raymond was responsive and patient; he took the time out to listen to exactly what I wanted in a vehicle, and he delivered! More
by Satisfied Customer!
Employees Worked With
November 15, 2017
CONSIDER YOURSELF WARNED After reading all the glowing reviews we thought this would be a great place to purchase our new Dodge RAM. Our dream truck purchase turned into a NI After reading all the glowing reviews we thought this would be a great place to purchase our new Dodge RAM. Our dream truck purchase turned into a NIGHTMARE as soon as they had our money. The salesperson was phenomenal, very helpful and knowledgeable (Vincenzo). It all fell apart from financing forward. The Finance rep we had was completely inept (Ash, has British accent) and actually put the WRONG NAME on our documents and we had to then go back and sign NEW documents. This was a huge inconvenience as we do not work normal hours nor live near the dealership. Additionally, there was a discrepancy over taxes. We asked the Finance rep, many times, to verify there would be NO FEE as a result of doing the transaction the way HE recommended and he said no. He was also handling multiple deals at the time and rushing through our transaction. He said don't worry about it, we do this all the time etc. So we left. Later we find out his error was going to cost us over $600 in taxes. We began calling the dealership (GOOD LUCK) and they went to all the wrong people who either had nothing to do with the situation or no authority to do anything about it. We left messages for the General Manager (Levi Haslup) that went unreturned. We finally had to GO BACK there in person to meet with the GM unannounced. Levi insinuated that blame lay on both sides which it clearly DID NOT. He offered to pay some of the fee but not all. That is not fair if ALL the blame is theirs then they should pay ALL the fee. Additionally, the truck was sold to us with a broken back up camera and with part of the truck bed cover falling off that had to be glued back on. We've had to involve the Maryland Attorney General and are now in the process of suing them in small claims court. Complete nightmare. This should tell you something future buyer. If they aren't willing to assume responsibility for $600 on a $52k+ truck purchase, what will they do to you if you have a much larger issue? More
by Truthful Consumer
Employees Worked With
Ash - Finance, Levi Haslup
