Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Todd Carlson is an AMAZING Salesman! I am 62 and I have bought MANY cars over my lifetime (and have encountered many different salesman) and I can say hands down that Todd is the best tha I am 62 and I have bought MANY cars over my lifetime (and have encountered many different salesman) and I can say hands down that Todd is the best that I have ever dealt with! Here's the proof: I am the type that will visit up to 10 dealers once I have decided what car I want. When I bought my 2015, that is exactly what I did. Toward the end I came across Todd and he helped me get EVERYTHING I wanted and at the BEST price! I will explain my "buying method" below. So, here is the proof that I mentioned: When I decided to buy my son a new car, again, I went to 9 different dealers and worked the price down using the method that I used for the previous car. Right before I went into my next to last dealer, I called Todd and told him what I was looking for and the best price of the car (from one place) and the best price (from a different Dealer) OF THE WARRANTY (they say they don't negotiate but they will to get the sale!!! Trust me.) That method of competing the Dealers against each other on the price and then separately, on the Warranty, works great!) Todd took those 2 prices to his boss and after ALOT of work, got them to accept them together. In the process of picking up the car and filling out the paperwork, I happened to walk up on Todd having a discussion with his boss. As I approached from behind the boss, it turned out that Todd was "getting it" from his boss for letting me have such a great deal! That's Todd! He really had to work them hard! In his defense, he told me that his boss agreed to the price, but it was way low because they wanted to move the car. I could talk about how he came in on his off day for me once and other things he did for me, but you get the picture. Thanks again Todd. More

Attention to Detail Todd Carlson shows the attention to detail and the knowledge of the AUTO product and options on the vehicle so you can make a decision you are HAPPY w Todd Carlson shows the attention to detail and the knowledge of the AUTO product and options on the vehicle so you can make a decision you are HAPPY with!!! Keep up the GREAT work and you will get referred by all your customers! More

Excellent customer service, very knowledgeable Todd did an excellent job wining my business. Honest and respectful. He was one of the very few sales reps that wanted to do more than just sell me a Todd did an excellent job wining my business. Honest and respectful. He was one of the very few sales reps that wanted to do more than just sell me a car. He wanted me to be happy in my car. He is very knowledgeable . Definitely a person to go to if you are a car enthusiast. I am always recommending him to my friends since i met him. More

Awesome Car Buying Experience with Todd Carlson I’ve known Todd for many years and if you’re looking to get a great deal and get treated well, make sure to see Todd. He will take care of you and yo I’ve known Todd for many years and if you’re looking to get a great deal and get treated well, make sure to see Todd. He will take care of you and your family during the purchase and long after the purchase. More

Great service Todd bent over backwards to get me in my new Ram, and given my unique circumstances, this was nothing short of a miracle!!! Absolutely amazing, highly Todd bent over backwards to get me in my new Ram, and given my unique circumstances, this was nothing short of a miracle!!! Absolutely amazing, highly recommend. More

If you plan on buying from here, find Todd! 5 stars for him If you plan on buying from this dealership, find Todd! We are all sceptical of salesmen but as an honest reviewer, Todd is a stand up guy. Character If you plan on buying from this dealership, find Todd! We are all sceptical of salesmen but as an honest reviewer, Todd is a stand up guy. Character goes a long way, in service and sales people should always come 1st, this builds better and future business and most loose track of that in the strive for more sales but Todd hasn't forgotten sales 101. He welcomed me, wasn't pushy but was extremely helpful, spent all day showing me different trucks I was interested in, found me the exact truck I wanted, got me a fair price on my trade in, and helped me get in the price range I was willing to pay....all while he was not feeling well, he stayed committed. The service continued after the sale though. I had some issues with the dealership but he continued to follow up, answer my questions, and ensured I was taken care of in the end. Most don't understand service after the sale but I'd give Todd 5 stars so if you buy here, look him up 1st if you want to be treated respectfully. More

I came to Lustine for a reason I have done business with Todd Carlson on several occasions as a Fleet Manager for a business. This time, I needed a personal car and Todd remembered I have done business with Todd Carlson on several occasions as a Fleet Manager for a business. This time, I needed a personal car and Todd remembered that I had mentioned that I was soon to be looking to by a Charger. He found the right one, when he got to Lustine, and gave me a call. As expected, the experience was very positive. More

Integrity and Friendly He explained me everything as positive and negative about a car what I looked for. He worked hard to get a great deal. Many thanks to him! He explained me everything as positive and negative about a car what I looked for. He worked hard to get a great deal. Many thanks to him! More

Honesty Todd did whatever he could to get us what we wanted and where we wanted to be. He was more than accommodating and made it happen. He even took us over Todd did whatever he could to get us what we wanted and where we wanted to be. He was more than accommodating and made it happen. He even took us over to the Toyota dealership and got us a deal over there. Ask for Todd when visiting, he does it all. More

Professional, friendly and honest I found my dealings with Lustine and in particular with Todd Carlson to be an excellent experience. The dealership is not close to me so it was impor I found my dealings with Lustine and in particular with Todd Carlson to be an excellent experience. The dealership is not close to me so it was important to iron out most of the agreement before arriving. Todd worked tirelessly to make this happen. We were not close in price at the beginning of our negotiation but rather than meeting our impasse with aggression or typical salesman tricks Todd consistently remained pleasant professional and ultimately found an acceptable compromise. After arriving to execute the deal there was none of the typical back peddling and sudden amnesia that often arise in these negotiations. Todd continued to behave professional and deliver exactly what he had agreed on. The dealership found competitive financing and could not have been nicer of more welcoming. Lustine has a real gem in Todd and I hope they appreciate it. I certainly do. More