Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Superb service Staff and sales professionals were very knowledgeable and professional. They were very patient in responding to my questions and acknowledged all the Staff and sales professionals were very knowledgeable and professional. They were very patient in responding to my questions and acknowledged all the details I was looking for in my vehicle. I felt I was given the best acknowledgement and everything that followed from my sale was simple and easy. I highly recommend this dealer. More

Did not see what I wanted So I went to the dealership to look at a beautiful new Dodge Charger. I told the sales people that greeted me at the door the exact model of car. They So I went to the dealership to look at a beautiful new Dodge Charger. I told the sales people that greeted me at the door the exact model of car. They said it was at the side lot and we would have to drive over but its possible. I said sure lets go. Seeing I was shopping around a little before I bought I never did see the car I wanted to see exactly and left seeing a 2016. On top of that I mentioned the E-Price online and showed him my phone for him to say "Do you qualify for any of that?" Uhm what? Those are manufacturer incentives on this specific car. Overall, I will not visit this dealership again More

Worst Car Buying Experience Ever My experience with Lustine Dodge was the WORST. I bought my vehicle on 18 Jan 17 and my deal is still not complete or finished. My experience with Lustine Dodge was the WORST. I bought my vehicle on 18 Jan 17 and my deal is still not complete or finished. More

PDI = $1,495 & Processing Fee = $699 I contacted this dealer online expressing interest in a used vehicle priced at $8,600. I asked the salesman how much they charged in extra fees. He I contacted this dealer online expressing interest in a used vehicle priced at $8,600. I asked the salesman how much they charged in extra fees. He replied that they only charged PDI and a processing fee, but did not say how much the fees were. I looked up the fees on their website and found they totaled $2,194! On a used car... The salesman keeps asking if I can come in today. The answer is no, I will not ever come in due to your deceptive pricing practices. More

Outstanding Customer Service After buying and trading in cars for the last 26 years. I had one of the most outstanding experiences with the trading in and purchasing of my last ve After buying and trading in cars for the last 26 years. I had one of the most outstanding experiences with the trading in and purchasing of my last vehicle. We bought a Jeep Cherokee from Lustine in Woodbridge. Our salesman Robert was outstanding and very helpful. His sales manager Matt was also very helpful and really helped make the deal go through without a lot of wasted time. We also had a great experience with Dee Dee in the aftermarkets department as well. My wife and I would recommend them and the dealership to anyone. More

2017 Wrangler Unlimited Willy's Edition Brandon Shanahan and Joshua Coburn were very professional. Brandon (Sales Manager) worked with me over the phone to ensure he could get me the deal I Brandon Shanahan and Joshua Coburn were very professional. Brandon (Sales Manager) worked with me over the phone to ensure he could get me the deal I wanted (including trades). After going over a couple of different options and comparing a few different models, we settled on the Willys. I gave Brandon the basic information he needed. He called me back about 30 minutes later telling me he could do the deal he offered me. I was in the dealership less than 2 hours later writing the deal with Joshua. They took care of me. More

Amazing Dealership This dealership went above and beyond to meet mine and my husband's car needs. All the staff were very friendly to work with (Escpecially Q Le & Jesse This dealership went above and beyond to meet mine and my husband's car needs. All the staff were very friendly to work with (Escpecially Q Le & Jesse Annis). They were not pushy at all. Overall it was one of the best experiences I have had at a dealership. Thank you for meeting our budget and allowing us to own a beautiful vehicle. We would definitely recommend you to anyone interested in great quality service! More

Excellent service, fair prices & impressive sales staff! My family and I recently bought a Pacifica from Lustine. We worked with our knowledgeable salesman, Thor, who ensured that we got exactly what we want My family and I recently bought a Pacifica from Lustine. We worked with our knowledgeable salesman, Thor, who ensured that we got exactly what we wanted within our budget. The sales manager, Brandon ensured that we got a great deal. Highly recommend this team and dealer! More

Outstanding, previously unexperienced Customer Service The team at Lustine Jeep (Chrysler, Dodge), consisting of sales manager Matt LePage; Marcel Mosely, Philip Roberts and Thomas Giddings surprised me wi The team at Lustine Jeep (Chrysler, Dodge), consisting of sales manager Matt LePage; Marcel Mosely, Philip Roberts and Thomas Giddings surprised me with their tenacity of supporting my copious requests; likewise their well appreciated "porcelain-gloved mentality paired with car dealer atypical equitableness. I can only highly recommend this dealer for us, the military community; they are exhibiting service orientedness and make you feel like their VIP. Further, i recommend this dealer. Period!!!! I drove down there from another zip code and will return. For sure! Raphaela More

WOW...Awesome Service Eddie Sakyl and Brandon are the best! Eddie went to great effort to find exactly what we wanted and answered our quesions. Brandon was friendly, knowl Eddie Sakyl and Brandon are the best! Eddie went to great effort to find exactly what we wanted and answered our quesions. Brandon was friendly, knowledgeable and worked with us to make the overall experience quick, efficient, and friendly and we love the Pacifica Touring L! More