Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Everything went okay with the purchase, just the usall dealer shenanigans. It took almost two months for my trad-in to be paid off and then I had a issue with the title and registration fee. I guess the dealer shenanigans. It took almost two months for my trad-in to be paid off and then I had a issue with the title and registration fee. I guess the issue finaly worked its way up to the General Sales Manager Jason, and he made things right. Ron (my sales person) and the managers there are good I just can't say the same for the Finance Dept. I hear that they recently made changes in that Dept. More

Getting through on you phone lines is virtually impossible. When you call you get a message saying thanks for the call, which then transfers you to a busy signal. I experienced this when I needed impossible. When you call you get a message saying thanks for the call, which then transfers you to a busy signal. I experienced this when I needed my 7500 mile service and ended up going to Alexandria in the end. Now at 16,000 miles I dropped my car off after hours last night, and have been trying to call to speak with a service advisor to make sure they understand what I need, and once again the phones are all messed up. Wow!!!! More

Monty was professional and friendly and created an environment free of pressure. He worked with me to get me the vehicle and price that I needed. He was great to work with and I'd recommend him to a environment free of pressure. He worked with me to get me the vehicle and price that I needed. He was great to work with and I'd recommend him to anyone looking at buying a new vehicle! More

I had a great experience purchasing my new Jeep Grand Cherokee. I had been looking at the Jeep for awhile and was unsure if I could afford the payments or get a decent interest rate. However, Herb Willia Cherokee. I had been looking at the Jeep for awhile and was unsure if I could afford the payments or get a decent interest rate. However, Herb Williams and Lustine made my dreams come true with a beautiful fully-loaded vehicle! As soon as I pulled up to the dealership, Herb came outside to greet me and made me feel very comfortable right away. I was worried that the dealership did not have the exterior color and interior color that I wanted, but upon further inspection Herb was able to locate the exact color combination and model I wanted. I walked away with a great interest rate, car, and overall deal -- Herb, the Financing Department (Andre Smyth), and Lustine are highly recommended by me. Trust me, you will not be sorry. If you want a new (or used) car without the headache, SEE HERB WILLIAMS AT LUSTINE TODAY!!! Karimah Smith Montclair, VA More

I would have to say, before I came into the dealership, I really didn't believe that I could get the car that I wanted at the price I wanted and financed at the amount that I could afford. I talked with Herb really didn't believe that I could get the car that I wanted at the price I wanted and financed at the amount that I could afford. I talked with Herb Williams on the phone and I at first I thought it was all smoke and mirrors. He told me to trust him and that he could "make it happen", and that's exactly what he did!! Being a person who has had some financial set backs, I never thought that I could get the car that I really wanted. Thanks to Herb, I got the exact car I wanted and he also worked with the finance department to get me financed at a VERY affordable amount. Those words that Herb said will forever be stuck in my head, and he will always be appreciated for "Making it happen!" I would definitely recommend anyone who is looking for a used vehicle to come to Lustine's first and ask for Herb Williams! More

Marcel was very helpful and patient. He helped me with several vehicles until we could find one that I could afford. and then stayed until very late to make sure everything was done and finished. several vehicles until we could find one that I could afford. and then stayed until very late to make sure everything was done and finished. More

Matt Lepage was excellent to work with. He provided me with the information I requested upfront and explained his pricing. He worked very hard to get me into the dealership to purchase the 2012 Jeep Wran with the information I requested upfront and explained his pricing. He worked very hard to get me into the dealership to purchase the 2012 Jeep Wrangler selected. Ultimately, Matt provided all of the information I requested and I went to the dealership and purchased the vehicle. Matt even got a vehicle that was just delivered ready for my purchase by speeding up the vehicle intake system. Ralph worked quickly to get the paperwork and vehicle ready minimizing the time I had to spend on the transaction. More

Donnie was great to work with on buying my new Challenger. He was knowledgable, polite and very respectful. He communicated well with my wife and I and made the experience enjoyable. I highly r Challenger. He was knowledgable, polite and very respectful. He communicated well with my wife and I and made the experience enjoyable. I highly recommend Donnie and Lustine and I plan to buy again from these folks. I drove over 4 hours from Roanoke, VA and they made it worth my while. More

Sarah worked diligently on trying to get a low percentage rate on our new Jeep. She worked hard on getting our payment in the price range we needed. She is an amazing finance manager. I would recommend her rate on our new Jeep. She worked hard on getting our payment in the price range we needed. She is an amazing finance manager. I would recommend her to anyone looking to fiance a vehicle with them. She has a great heart and will go out of her way to make you happy. More

Very outstanding service by the two above salesperson. How they had great teamwork for helping me in getting the car I wanted. Everyone was very helpful when making my decision. How they had great teamwork for helping me in getting the car I wanted. Everyone was very helpful when making my decision. More