
Ourisman Fairfax Toyota
Fairfax, VA
Filter Reviews by Keyword
By Type
947 Reviews of Ourisman Fairfax Toyota
Very good & dependable Never had anyone else service my car count on Oursman got good workmanship and honest servicing and dependability. Completing as scheduled and apprec Never had anyone else service my car count on Oursman got good workmanship and honest servicing and dependability. Completing as scheduled and appreciate courtesy wash More
Very satisfied with the service provided by the dealership. The waiting time was short enough. The waiting area was comfortable. I got the vehicle clean and ready with the service provided by the dealership. The waiting time was short enough. The waiting area was comfortable. I got the vehicle clean and ready to go. More
Best Car Buying Experience EVER!! Tony Armenderez salesman and Marcus the finance guy were so fantastic. My time was valued and they did not waste a minute of it. They are so professio Tony Armenderez salesman and Marcus the finance guy were so fantastic. My time was valued and they did not waste a minute of it. They are so professional and I would recommend buying from Ourisman Fairfax Toyota to anyone. More
Luis is awesome! Great experience working with Luis - he really went above and beyond! Definitely made a loyal customer out of me! I really appreciated his great custo Great experience working with Luis - he really went above and beyond! Definitely made a loyal customer out of me! I really appreciated his great customer service! More
Great Good service. A follow up call was requested and was completed. The tires I need Dunlap are not available through dealership. So I will have tire plac Good service. A follow up call was requested and was completed. The tires I need Dunlap are not available through dealership. So I will have tire place replace them. More
review of service The scheduled maintenance was in the time line as stated by the service manager, Mustafa Toghral. He was courteous and explained the services to be p The scheduled maintenance was in the time line as stated by the service manager, Mustafa Toghral. He was courteous and explained the services to be performed, I was pleased with the experience. More
Dealership and staff have improved. I had been very skeptical of Fairfax Toyota the last couple of visits, especially since I always seemed to have a minor issue after picking the vehicl I had been very skeptical of Fairfax Toyota the last couple of visits, especially since I always seemed to have a minor issue after picking the vehicle up ( the previous 2 times). Anyways, I brought my vehicle in for a 6 month service and an alignment and I was surprised at how much service has improved. Simon was friendly at check-in and he gave a rundown of the services and the estimated cost. I waited a shorter time than that of a previous time and he came out to update me a couple of times. There were about two dozens of donuts in a display and coffee with a couple of T.V.s on to pass the time. On a side note: I do wish they had extra power outlets along the tables near the windows or near the couches in the showroom part of the waiting area) Simon came back out and brought me to the reception desk and my car was washed and ready to go! It did look new after the wash! Thanks Simon! More
Great service Excellent service! This service center has always taken great care of my vehicles, folks like David Lineham and Sean Jagdeo have always taken great ca Excellent service! This service center has always taken great care of my vehicles, folks like David Lineham and Sean Jagdeo have always taken great car of me and my family! More
efficient and timely replacing my mirror was handled quickly and efficiently. I was only there for 40 minutes and was pleasantly surprised that it was done so quicly. replacing my mirror was handled quickly and efficiently. I was only there for 40 minutes and was pleasantly surprised that it was done so quicly. More
Very Good Service Center The service delivered at Fairfax Toyota was very good. Simon Lumpkin was my service representative and he was excellent. Mr. Lumpkin was a true profes The service delivered at Fairfax Toyota was very good. Simon Lumpkin was my service representative and he was excellent. Mr. Lumpkin was a true professional and was knowledgeable of the service needed for my Venza. I would totally recommend Fairfax Toyota service center for the maintenance of any Toyota vehicle. More