Ourisman Fairfax Toyota

10K Maintenance My time spent at this dealership was efficient and minimal. I liked my early morning soft-spoken welcome given by Simon. I was easily accommodated and My time spent at this dealership was efficient and minimal. I liked my early morning soft-spoken welcome given by Simon. I was easily accommodated and enjoyed the newspaper, fresh donuts and having hot tea available. My request to replace my key battery was taken care of quickly. More

Simon was awesome and very nice. Chris was very knowledgeabl Simon was very nice and very helpful. He explained the process to me and assured me he will let me know if there were any issues with the vehicle. Chr Simon was very nice and very helpful. He explained the process to me and assured me he will let me know if there were any issues with the vehicle. Chris, the mechanic, was very knowledgeable and friendly. He recommended service on my vehicle that would extend the life of my vehicle. Will be coming back for my next appointment. More

Excellent sales experience Our new car purchase was handled efficiently and smoothly, thanks to the very professional assistance of Ousmane Gueye and Donya Talebnejad. We have Our new car purchase was handled efficiently and smoothly, thanks to the very professional assistance of Ousmane Gueye and Donya Talebnejad. We have purchased cars from Ourisman Fairfax Toyota before and we found the experience this time lived up to expectations. More

High quality work and great customer service Needed the power steering hose replaced, as well as some routine maintenance. The work was completed in two hours and I was on my way. My service ma Needed the power steering hose replaced, as well as some routine maintenance. The work was completed in two hours and I was on my way. My service manager followed up the next day to be sure all the work was satisfactory. All the employees are courteous and friendly. Great place. More

Do you ever read these reviews?! You are "the best." As is all ways the case: I was greeted professionally In-processed carefully My vehicle was serviced in record time. Mustafa Toghral job Treated As is all ways the case: I was greeted professionally In-processed carefully My vehicle was serviced in record time. Mustafa Toghral job Treated with respect and care. Please, this time, tell your manager what a tremendous job she continues to do. It is always a pleasure to drive to your facility all-the-way from Manassas. More

Excellent Service Centerr Efficient, worked with adjusted pricing, excellent service and very courteous staff. Car returned in a very reasonable time for the service I had. Al Efficient, worked with adjusted pricing, excellent service and very courteous staff. Car returned in a very reasonable time for the service I had. Also wanted to know if I needed a Loaner before I asked. More

Good work. 42 mos. check was accomplished quickly. Hate to see my service advisor leave Ourisman. I'm at Ourisman four times a year. I wait, but the wit i 42 mos. check was accomplished quickly. Hate to see my service advisor leave Ourisman. I'm at Ourisman four times a year. I wait, but the wit isn't long. EFR More

Excellent service The 30000 mile service on my 4Runner was excellent. Everything was fully explained to me and the car was completed in a timely matter. It was also cle The 30000 mile service on my 4Runner was excellent. Everything was fully explained to me and the car was completed in a timely matter. It was also cleaned before being returned to me. More

Could have been better First let me say Maurice was terrific he kept me updated on my car and gave me excellent service I give Maurice 5 stars. I give the service inspectio First let me say Maurice was terrific he kept me updated on my car and gave me excellent service I give Maurice 5 stars. I give the service inspection for used cars a poor grade. I bought a 2016 4Runner and after 10 days the car came back in for vibration in the steering wheel at 60mph. I had to get 4 new tires that should have been caught before putting the car on the lot. Maurice gave me free alignment but would not give me a deal on the tires. Very upset 😬 More

Sale person We thank the seller Tony for his excellent work supporting them in all our questions to be able to buy them a beautiful mini come me and my family we We thank the seller Tony for his excellent work supporting them in all our questions to be able to buy them a beautiful mini come me and my family we are happy for the customer service More