Ourisman Fairfax Toyota

Tony Armendariz Is THE REAL DEAL!!!! Let me start by saying this, I come from a long line of sales professionals and I have a pretty clear understanding of the buying and selling process Let me start by saying this, I come from a long line of sales professionals and I have a pretty clear understanding of the buying and selling process and what a buyer's experience should be when making a purchase. I know BS when I see it and can smell its stench a mile away. I know what I want, how much I'm willing to pay and will NOT make a major purchase just because I like the item that much, the price has to be rite. In short, I'm not an emotional buyer. With all of that being said, Tony is the MAN (HOW YOU DOIN) in his voice!!!! He is honest, friendly and seems to genuinely care about what I was looking for in a vehicle. My initial conversation with Tony was over the phone and we discussed the features and specs that I desired to have in a vehicle and how much I wanted the bottom line to be at closing. From that point Tony went to working on finding the perfect vehicle for me! By the time I arrived at the dealership, he had already pulled a vehicle that was almost EXACT to what we discussed. I was very impressed that he actually listened and took the time to prepare for my arrival. After taking the vehicle for a test drive, I asked him if he could pull a vehicle that I saw online and there was another vehicle on the lot that I wanted to test as well. Tony explained that the online vehicle was at another location about 30 minutes away, but agreed to send someone to pick it up for me. After test driving 3 vehicles, and discussing the pros and cons of each vehicle, I was satisfied and came to the conclusion, out of the 3 vehicles that I tested, the one that Tony picked out was the best option! In my opinion the best sales professional is honest, listens to the customer, and does the best that he/she can do to deliver. Tony provided a great balance of all three! Tony and his Sales Manager Pete, who was also very accommodating, were able to crunch the numbers to get me a deal that was very pleasing. I know that this was not an easy task but they worked VERY hard to make sure that I was happy, and I am! My only reason for giving them a 4 star review instead of 5 is because the deal was not made during my first visit, and I had to come out of my pocket just a little bit and really didn't want to. BUT that's the nature of the business that I don't particularly care for and is just my personal bias. I wish there was a 4 1/2 star option because that's what I would give. I would confidently refer my family and friends to Tony he is the real deal!!!! More

My car purchase experience at Ourisman Fairfax Toyota. When I purchased my Land Cruiser Mr Taye & Mr. Nayne. Were very helpful answered all my questions.They are Polite, patient, & excellent in what they d When I purchased my Land Cruiser Mr Taye & Mr. Nayne. Were very helpful answered all my questions.They are Polite, patient, & excellent in what they do. More

My recent used car purchase experience.. I had a wonderful experience with the used car Sales associate Tony. He went above and beyond. I drove 7 hours to pick up the truck and was not let do I had a wonderful experience with the used car Sales associate Tony. He went above and beyond. I drove 7 hours to pick up the truck and was not let down when I arrived. Thanks Tony and to the wonderful people at Ourisman Fairfax Toyota~ More

Great service, no problems !!! Great Guys, good service, No problems. I took my Camry in for its 2yr service, they cleaned it throughout, and I also got a drive away car whilst b Great Guys, good service, No problems. I took my Camry in for its 2yr service, they cleaned it throughout, and I also got a drive away car whilst being serviced !!! Highly recommended !!! More

We are an Ourisman Family! We love Ourisman! I bought my first car from Ourisman in 2007. My husband bought his from them in 2005. My mother bought hers in 2010. My mother-in-la We love Ourisman! I bought my first car from Ourisman in 2007. My husband bought his from them in 2005. My mother bought hers in 2010. My mother-in-law has bought 2 cars from them as well! We have all had really good experiences and we keep coming back. I even went back to the same salesperson I worked with in 2007 to purchase my new car. Tony Armendariz is spectacular! He is knowledgeable and very friendly but not pushy at all and I never felt like i was being "swindled" or "up-sold". If you choose Ourisman ask for Tony! They were able to work with me on financing and making sure my car payments were right at the price point I needed them to be. Their service department has always been great as well. Stellar dealership! More

My husband and I have purchased many vehicles over many years and by far this was the best and most stress free experience we have ever had. We will be back there in the next couple of months to purchase years and by far this was the best and most stress free experience we have ever had. We will be back there in the next couple of months to purchase another vehicle for our son. I highly recommend Sam. No pressure, provided all the information we needed and found us the vehicle we wanted at the reasonable price we want to pay. Fantastic Experience. Thank you Sam and all of the managers, finance dept, car prep and thank you for the time to educate me on how to operate this new vehicle with all of the new electronics. More

Watch out when you go for a test drive at Oarsman Toyota in Fairfax, Virginia. I happened to go there to test drive a Toyota Highlander. I was approached by a car salesman named Tony who asked me for my dri in Fairfax, Virginia. I happened to go there to test drive a Toyota Highlander. I was approached by a car salesman named Tony who asked me for my driver license. I handed him the license and walked with him to the parking lot where the vehicles were located. He left me in the parking lot and asked me to look around the vehicles and he walked back to the office with my license. I told him, I am only here to test drive and was not there to purchase the vehicle that day. It was bit strange for him to leave me in the parking lot and walk back in the office with my license. I waited for him for ten minutes and decided to go back to the showroom. I went back and saw him on the computer feeding my personal information into a web application and the application appeared dense – two pages or more. I asked him, what are you doing? He said, “He is getting a key for me to test drive a vehicle.” Long story short, Tony was entering my information into a computer to get my credit information which I did not authorized. I talked to Tony’s supervisor who appeared to be the floor manager. He was unfriendly and he did not greeted me, but abruptly told me that Tony followed the standard protocol and brushed me off by saying, "CVS made him fill out two page application the other day." It did not make sense to me neither it had any relevance to my situation. I took the photo copy of my license from Tony’s hand walked out of the dealership. Watch out - Oarsman Toyota may be using your personal information without your permission to scope out your credit history which is illegal. More