Ourisman Fairfax Toyota

Called the dealership to inquire about installing Remote Starter for 2013 Sienna. The installed price by the factory is $499. I was quoted a price of $891. Later talking to the manager was able to get the Starter for 2013 Sienna. The installed price by the factory is $499. I was quoted a price of $891. Later talking to the manager was able to get the factory price. Will take the vehicle next week to have the remote starter installed. More

I first came here when I was just shopping around for cars and test driving a few out. I was upfront about the fact that I was not looking to buy a car, although Ibra and his manager still talked me thro cars and test driving a few out. I was upfront about the fact that I was not looking to buy a car, although Ibra and his manager still talked me through pricing (just doing their job) they were not pushy and respected the fact that I was still looking. I returned to the dealer when I decided that I wanted to ultimately buy. Ibra and his manager (completely blanking out on name) worked to make sure I was happy with the buying experience. I wanted a good price for the car (there's a lot of toyota dealers in the area) and they were willing to work with me to keep me as a happy customer. I also wanted a color that wasn't available at the fairfax dealer and they were able to bring it from elsewhere. Car buying is stressful (researching, price bidding etc) but I would stop by here and give it a chance. If I look to buy another Toyota, I will probably come back here as well. More

Great buying experience. Bought a Tacoma from Adam Woods. He was extremely helpful and friendly every step of the way. No pressure, and he knows his vehicles. Adam and the the sales manager, David Woods. He was extremely helpful and friendly every step of the way. No pressure, and he knows his vehicles. Adam and the the sales manager, David Payne, went out of their way to meet my needs. I would highly recommend Ourisman Fairfax Toyota for your next vehicle. Ask for Adam and you won't be disappointed. More

COMPLETE friendly, satifying, compassionate, caring service professionals!!I have bought from many dealerships over the years and have never found two people in a dealership like this that made the ex service professionals!!I have bought from many dealerships over the years and have never found two people in a dealership like this that made the experience such a difference. More

The overall experience working with the salesperson was pleasant. He was professional, knowledgeable, and patient and helped me make a decision without any pressure. The paper work was done much quicker pleasant. He was professional, knowledgeable, and patient and helped me make a decision without any pressure. The paper work was done much quicker than I anticipated based on my previous car buying experience. More

i contacted Janet from your internet sales section. she seemed pleasant and informative. i came down to the dealership and Janet showed me the vehicle i purchased. Janet has a very easy going , non pressu seemed pleasant and informative. i came down to the dealership and Janet showed me the vehicle i purchased. Janet has a very easy going , non pressured approach. We looked at several other vehicles and she made my decision a very easy process. i also spoke with her supervisor, i guess, i don't have his name. we discussed my trade in and he was very nice and professional, dealing with me. More

I had a very good experience at the dealership. Janet the sales person was very professional, pleasant, patient, she was very accomodating with her time, called and followed up on the status of the purch the sales person was very professional, pleasant, patient, she was very accomodating with her time, called and followed up on the status of the purchase of the car, and was very helpful answering any question I had. Also the manager and the finance persons (I can't remember their names) were the same. the overall experience was very good. More

I want to first say working with Ourisman was great. They were up front and honest. Ibra the sales guy worked very hard to get me in the car I wanted which was a 2014 Scion Tc in a certain color. He explaine were up front and honest. Ibra the sales guy worked very hard to get me in the car I wanted which was a 2014 Scion Tc in a certain color. He explained to me that another Toyota dealer was trying to rip me off as far as what they said they were giving to me for my trade and what the numbers actually said on paper they provided me. Mass the finance guy called my father the night before and explained to him the amount of money I would save in interest by bringing the negative equity to Toyota motor credit with him as a co-signer. He even explained that over 5 years the same negative equity would have cost almost 5,000.00 with my old finance company and only 952.00 with Toyota/scion financing. When we arrived Saturday they only had scions with navigation which I could not afford. Ibra found the color I wanted and got it delivered within a few hours. Mass went through all the numbers again with my father and I. They were exactly as he explained the night before no gimmicks or switch ups at the time of signing. Mass even showed us the screen as he was putting the numbers in and explained step by step. A very nice lady from customer service came and explained all the stuff about new car and provided me all of the manuals and books. She also explained there is a class for Toyota with free dinner once a week and she explained the free 2 year maintenance package. She also explained if I get all the maintenance done at Ourisman they guarantee the motor for as long as you own your scion. After all the paper work was done my father and I grabbed some pizza and came back and the car was washed and ready. Ibra showed me the blue tooth audio which is awesome. He also synced my phone and contacts to blue tooth as well for me. He explained the engine and all the important components. Lastly, Ibra and Mass thanked my father and I both and advised if we needed anything to call. I really enjoyed my buying experience here and I would recommend this dealership. They were fair about what my car was worth and most of all they did not play a numbers game with me. After all I had negative equity and the last thing I wanted to do was lose more money than needed on a trade. If you are in Fairfax and you are in the market for a Toyota or scion I recommend Ourisman of Fairfax. More

I showed up at the dealership first thing and really needed to make a good decision in a relative short period of time. Janet did everything she could to meet my needs and make a decision that morning. needed to make a good decision in a relative short period of time. Janet did everything she could to meet my needs and make a decision that morning. More