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Ourisman Ford of Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.3
314 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 314 reviews

February 03, 2024

The salesperson was very helpful and patient. Since I am out of state we had a couple setbacks in paperwork. Nothing that was not handled well. Sales was great. I had my Ranger delivered to m More

by kcahoonntb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person Hassan
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Feb 05, 2024 -

Ourisman Ford of Manassas responded

We're glad to know our team at Ourisman Ford of Manassas was able to assist you effectively, especially with the out-of-state paperwork. It's great that your Ford Ranger arrived as promised! Enjoy your new truck and thanks for choosing us!

Helpful
February 02, 2024

The dealership had a wide assortment of late model trucks in its inventory. The salesmen are not very attentive to customer service. The Dealership appeared to be reliant on one sales manager in the open air More

by POLICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
New employee
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Feb 05, 2024 -

Ourisman Ford of Manassas responded

Thank you for the review. We strive for a comfortable & welcoming environment, so we'll certainly take these comments into consideration as we work to continually improve the experiences our customers have with us. If there's anything else you'd like to discuss about your experience, please don't hesitate to reach out directly. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

Helpful
January 28, 2024

Great service. Brett was really nice and helpful. I will get my car serviced here again. More

by Sunflower20151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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Jan 29, 2024 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

Helpful
January 24, 2024

Had experience with their mobile service for a recall. Technician was fantastic. showed up on time for my car that was in the driveway while I was at work. Very convenient! More

by smoreho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jan 24, 2024 -

Ourisman Ford of Manassas responded

Hi S Moreho! We're delighted to know that our mobile service at Ourisman Ford of Manassas met your expectations and made things convenient for you. Thanks for the positive feedback!

Helpful
January 21, 2024

I had a great experience getting my oil changed for my F150. Matt was very polite, professional and knowledgeable. Matt answered all my questions and talked to me about all my options regarding my F150 ma More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
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Jan 22, 2024 -

Ourisman Ford of Manassas responded

We're delighted to know that you had a great experience with us at Ourisman Ford of Manassas. It's wonderful to see Matt was able to assist and provide the information you needed for your F150 maintenance. Thanks for choosing us!

Helpful
January 20, 2024

I had a great experience getting my car serviced at Ourisman Ford Manassas. Very professional, courteous, and prompt. Picked up and returned my car for me and kept me well informed via texts and phone More

by Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain in service (5 stars)
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Jan 22, 2024 -

Ourisman Ford of Manassas responded

Hi! We're glad to know that you had a great experience with our service team at Ourisman Ford of Manassas. We strive for professionalism and clear communication, so it's fantastic that we hit the mark! Thanks for sharing your feedback.

Helpful
January 18, 2024

Had good service during the buying of my truck. But over a month later my new tags have not arrived. More

by jmarino01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delroy Clark
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Jan 19, 2024 -

Ourisman Ford of Manassas responded

Thank you for the review. If you could please contact me directly, I'd be happy to look into the situation with your tags further. Respectfully, Chris Cardinell - Internet Director - (703) 368-3184

Helpful
January 17, 2024

They provided good service. They took care of my concerns. It was a positive environment. More

by tantran22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
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Jan 18, 2024 -

Ourisman Ford of Manassas responded

Thank you for visiting Ourisman Ford of Manassas! We're happy to hear our team provided you with an excellent experience and we hope to see you again in the future. Take care!

Helpful
January 12, 2024

Excellent customer service and follow up. Will return when necessary. Thank you for the follow up More

by sstookey83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 12, 2024 -

Ourisman Ford of Manassas responded

Thank you for the five-star review and kind words about our service team at Ourisman Ford of Manassas! We'll see you next time!

Helpful
January 10, 2024

*BUYERS BEWARE* Made a deal on a price then went to sign papers and they raised the truck over $2000. Then they redid the paper work and they figured taxes out wrong again... MAKE SURE YOU CHECK THE PAPER More

by james_dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Ourisman Ford of Manassas responded

James, We're sorry to hear about your experience. We strive for transparency and accuracy in all our transactions, so it's concerning to see we've missed the mark here. If you're open to discussing this further, please reach out directly as we'd like a chance to make things right if possible. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

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