Ourisman Honda of Tysons Corner - Service Center

Prompt and courteous service I made appointment and came in to have battery sensor recall work completed. Steven Farr was my service rep and kept me informed on the progress on m I made appointment and came in to have battery sensor recall work completed. Steven Farr was my service rep and kept me informed on the progress on my car. The work was completed in reasonable time and Steve gave me a list of future service items to consider. More

Michael Lewis’s superb work I’ve been a customer for several decades including the life of three Hondo‘s; I’ve never found anybody I trust it is much was so customer oriented an I’ve been a customer for several decades including the life of three Hondo‘s; I’ve never found anybody I trust it is much was so customer oriented and did such a great job as Michael Lewis this dealership is lucky to have him on board and I’m very lucky to have him as my Hondas physician. Mark Bloomfield More

Great Service on oil change and points check Mike Lewis and Team did a Great Job Servicing our 2018 Honda CRV! They were clear in what was needed for the first oil change and servicing! Kudos t Mike Lewis and Team did a Great Job Servicing our 2018 Honda CRV! They were clear in what was needed for the first oil change and servicing! Kudos to them More

Maintenance service Michael was friendly, knowledgeable and didn’t pressure me to perform service. He explained the procedure and cost associated at every step. The servi Michael was friendly, knowledgeable and didn’t pressure me to perform service. He explained the procedure and cost associated at every step. The service performed was done well. More

Excellent Service! Steve and his Team deserve 5 stars! He's been very reliable and trustworthy with regards to maintenance services on my Honda for the past several year Steve and his Team deserve 5 stars! He's been very reliable and trustworthy with regards to maintenance services on my Honda for the past several years. More

Great Service - Quick too! The service I received is exactly how the service should be at all dealerships. I pulled in at a very busy time. The process was started and an hour The service I received is exactly how the service should be at all dealerships. I pulled in at a very busy time. The process was started and an hour later my car was ready after an oil change and complimentary wash. Mike and Tim are great to work with! More

Great Service The people, facilities and the service in general are great, Th waiting time was ok. I will return for my next service. The coupons sent to be were ho The people, facilities and the service in general are great, Th waiting time was ok. I will return for my next service. The coupons sent to be were honored. More

Fastest Service I had in 3 years. Quickest service I had in 3 years. Usually there for a couple of hours. The folks are always friendly and helpful. Brian Wasserstein great to work Quickest service I had in 3 years. Usually there for a couple of hours. The folks are always friendly and helpful. Brian Wasserstein great to work with and went over everything with me before they did any work. More

Done on To Do List I've been holding off taking my car in just because of the hassle. I'm glad I finally got around to doing it because I can cross off 25k service and I've been holding off taking my car in just because of the hassle. I'm glad I finally got around to doing it because I can cross off 25k service and two recalls off my to do list, I was also able to get it detailed as well, which it badly needed with all the pollen on it! It was so easy to make an appointment that was convenient for me (drop off am). Tony Romo was the Service Advisor that helped make this experience hassle-free. He put me in a rental and called me later in the afternoon that my car was ready for pickup. Couldn't have gone better.. More

Steven Farr is the best I was at this same dealership last year, but the guy who handled my car was not honest at all, he employed dirty salesmanish tricks. Steven, on the I was at this same dealership last year, but the guy who handled my car was not honest at all, he employed dirty salesmanish tricks. Steven, on the other hand, was visibly honest, and answered my questions accurately. For example, I asked him how much longer I have on the timing belt and if they check my timing belt at the time of oil change, Steven said there is no way to tell, as looking at timing belt involves going deep that they typically do not do unless really necessary, and certainly not for oil change. And that, if at all they take pains to go that deep, they may as well replace the timing belt. On the other hand, the earlier guy called me during an oil change and said my timing belt needs to be replaced. How would he have known? I am sure he did not go deep for free. More