Ourisman Rockville

The service provided was really good. Thanks for all the support! Love my new car and also liked the support to get the price and conditions according to my budget

Was my first time in this dealership and I enjoyed it. Booked the appointment on chat , somebody called me to schedule the service at my convinience and day of service they were ready to receive my car . Afterwards somebody called me to check out of me

My car was scheduled for service. I called and made appointment and got the window appointment that I requested. My experience when I drove inside the service area someone was there greeting me and the Service Technician came to me and we discussed my reason for bringing the car into the shop. He didn’t hesitate with customers service. He was friendly and I just love his smile. He told me the length of time when my car would be ready. I was so happy because my car was ready before in less time. The times that I have been there everyone was great even to other customers. It’s really good when you can go somewhere and everyone is on the same page. Great experience

I was in the market for a 2018 Tiguan. I made a phone a call on 09/27/18 and spoke to a sales rep and setup an appointment for 10/01/18. Drove approx 150 miles to make a purchase. Smoothest and most profesional car sale I’ve had the pleasure to be a part of. Thank you to all who helped and made it possible.

Just leased my 1st car yesterday! I am 23 years old and was able to lease the car on my own, for what I assume to be a fair price. Ali was very nice and very knowledgeable and so was Aaron. I am VERY happy with the car, its beautiful, and a smooth ride.

Saturday, can in Emergency car battery dies a new battery out on the Road 2:00 hours, for me excellent Nothing else to say Excellent .

Being a first time buyer Mr. cortley and Mr.Markus really educated me and showed intense concerns of my first experience. I’ll recommend this dealership to anyone that’s interested in those brand of cars

the people ar Ourisman Rockville VW/Mazada are professional and pleasant - Skill workers all around. Felt the prices were fair and the work was done in a timely manner - they don't try to recommend services you may not need right away.

Always great service and friendly people. I feel very welcomed. There is free WiFi, cell phone charging stations, complementary drinks, snacks and work office space. I get a lot of my office work done while waiting for my car to get serviced.

This report is about the collision center. I was contacted by John to pickup my car after repair, I have been told the car was ready for pickup. It was not! It was ready after 1:10hs of my arrival to the shop. I then contacted James Holmes (collision department manager) for follow up. I received an apologetic email about the incident, but no suggestion or consideration on how to make me whole for the lost time waiting for my car. Car repair was done properly (so far, less than a week later).