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Ourisman Tri-State Subaru
Newark, DE
700 Reviews
Ourisman Tri-State Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 700 reviews
October 19, 2021
Excellent client services, employees are always patient and courteous, and is always willing and ready to serve there clients and courteous, and is always willing and ready to serve there clients More
by Ikwilliams449
Employees Worked With
Other Employees :
Aaron J., Mary T.
October 13, 2021
My car is 10 years old and runs good, only Matt Slap Subaru has worked on it. Service does a pretty good job sometimes I have to tell them not to replace parts like the wipers, they told me my wipers ar Subaru has worked on it. Service does a pretty good job sometimes I have to tell them not to replace parts like the wipers, they told me my wipers are leaving lines on the windshield but that is because the window is dirty, I have brand new rain X wipers and they work good More
by acomeaua05
Employees Worked With
October 13, 2021
Excellent customer service! I took my car in for an oil change and tire rotation. They were running late with service, but it wasn't bad at all. They discounted me $10 because my service was a little del change and tire rotation. They were running late with service, but it wasn't bad at all. They discounted me $10 because my service was a little delayed. More
by Tap
October 06, 2021
5 +. Stars for Mike Donnelly!Was incredibly 5 +. Stars for Mike Donnelly! Was incredibly knowledgeable and understanding Listened to us! Was very accommodating. Was not pushy at all Made 5 +. Stars for Mike Donnelly! Was incredibly knowledgeable and understanding Listened to us! Was very accommodating. Was not pushy at all Made this the very best car shopping and car buying experience in our 50+ years of experience. Simply The Best More
by Paknowles
Employees Worked With
Mike Donnelly
October 04, 2021
Have you ever been to a Car Dealership and everyone was genuinely nice? And competent? It turned out that I needed to spend $500 more than expected to service my brakelines and All-Wheel Drive. I had boug genuinely nice? And competent? It turned out that I needed to spend $500 more than expected to service my brakelines and All-Wheel Drive. I had bought my car as certified pre-owned in New York and they did not do everything they should have done. Clearly, they should have done the service I just had to pay for. Thank God this dealership stepped in, told me what would be in best interest to maintain my car over the long-term, and the price was reasonable. I'll probably buy an Electric vehicle from them when the time comes. More
by Karla
Employees Worked With
October 01, 2021
Appreciating the ease of making an appointment and the quick service that followed when I brought my car to Matt Slap Subaru for the scheduled maintenance service. The staff were all courteous and helpfu quick service that followed when I brought my car to Matt Slap Subaru for the scheduled maintenance service. The staff were all courteous and helpful. Time to renew my lease for a new 2022 Forester, my third come January, I'm hoping. More
by StanGlow
