Nick V
Nick V at Ourisman Tri-State Subaru
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Nick V

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Nick V

March 14, 2024

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We've been going to Matt Slap for 30 somethin' years, ever since Zee was the manager. We have no intention of shopping elsewhere. "If it ain't broke don't fix it. More

by Buckeye68!!
Recommend Dealer
Yes

Other Employees Tagged: Ben Slap, Greg Winter, Collin Russell, Gregory C. , Ellen, Serena Saul.

Mar 15, 2024

Ourisman Tri-State Subaru responded

We're so glad to have earned your trust at Matt Slap Subaru! It's customers like you that make our job worthwhile. Here's to many more years of working together!

Mar 15, 2024

Buckeye68!! responded

Don't thank me, thank your excellent support staff. Especially: John who retired from the repair shop a few years ago, Ben, Zee , the long ago manager of Matt Slap who introduced us to the Subaru;and of late Serena, Ellen, and Saul (who did a splendid job detailing our car), and many others. And of course Debbie who left.Matt Slap a few years ago and who demonstrated all the gadgets and gizmos in our new car. You have an excellent support staff. Keep them!

February 21, 2024

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Easy to schedule appointment, quick service and prompt notice that the car was ready. The service tech noticed small items needing attention- wiper blades, tire rotation, but didn’t push on items that wer More

by Stevendbrown
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Recommend Dealer
Yes
Feb 22, 2024

Ourisman Tri-State Subaru responded

Steven, we're glad to know your visit at Matt Slap Subaru was efficient and hassle-free. We always aim for top-notch service without any pressure. Safe travels!

February 12, 2024

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Fast and easy. No hassles and quick updates awesome. Also car washed loved it , also waiting area was very clean and comfortable. More

by axmorales33
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Recommend Dealer
Yes

Other Employees Tagged: Serena

Feb 13, 2024

Ourisman Tri-State Subaru responded

We're glad to know you had a fast and hassle-free experience at Matt Slap Subaru! It's great that our clean, comfortable waiting area added to your positive visit. Thanks for the review!

January 15, 2024

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Matt Slapp Subaru service is a 20 out of 10. The employees are polite positive and very efficient. It’s truly a team environment. Melanie is very courteous. Waiting room is clean and comfy. More

by joyspring73
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Recommend Dealer
Yes
Jan 15, 2024

Ourisman Tri-State Subaru responded

Thanks for the superb review of Matt Slap Subaru! Melanie will be delighted to hear her service made a lasting impression and our entire team hopes to see you down the road at your next visit!

January 14, 2024

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The best thing I can say is all the years I’ve dealt with dealerships, they have been the best and I will continue to go to them for my automotive needs. More

by Fjweber0205
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Recommend Dealer
Yes
Jan 15, 2024

Ourisman Tri-State Subaru responded

We're delighted to know that you've had such a positive experience with us at Matt Slap Subaru. We appreciate your loyalty and look forward to assisting with all of your future automotive sales and services! Take care!

January 08, 2024

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Service is really good. .especially Danielle is very nice and explained me about the services and cost of them and which services are needed currently.she updated me about th More

by sureshgayam1
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Recommend Dealer
Yes
Jan 08, 2024

Ourisman Tri-State Subaru responded

We're so glad to know you had a positive experience with Danielle and our service team at Matt Slap Subaru. We always aim to keep our customers informed about their vehicle's needs. Thanks for your review!

December 04, 2023

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Very professional team members who took the time to explain what was done to my car. Good Customer Service skills. More

by adamcleod.56
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Murray

Dec 05, 2023

Ourisman Tri-State Subaru responded

We appreciate your positive feedback! Our team at Matt Slap Subaru is always here to provide detailed explanations and top-notch customer service. Thanks for choosing us!

November 24, 2023

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Fantastic is the only way to describe their help. On the way from upstate NY to Baltimore at 3PM on the afternoon before Thanksgiving, 2017 Imprezza started making a loud noise. Turns out that the More

by megerman3
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Recommend Dealer
Yes
Nov 27, 2023

Ourisman Tri-State Subaru responded

We're so glad we could assist you in your time of need and get you back on the road quickly! It's great to know that our service made a positive impression. If ever you find yourself nearby again, don't hesitate to stop by Matt Slap Subaru - even if it's just for a quick hello!

October 17, 2023

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From setting up a service appointment to diagnosis and communication throughout, the team was amazing. Their friendliness and support was better than any prior. They were very informative and strongly r More

by Sub19
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Recommend Dealer
Yes
Oct 17, 2023

Ourisman Tri-State Subaru responded

We're so glad to know you had a great experience with our service team at Matt Slap Subaru! We appreciate your recommendation and look forward to assisting you in the future. Safe travels!

October 17, 2023

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John immediately understood my problem, and offered to see if Matt Slap Subaru could help me even though I was not a regular customer. He spoke with his manager who readily agreed to have their technician More

by Hazel
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Recommend Dealer
Yes

Other Employees Tagged: John, Melanie.

Oct 18, 2023

Ourisman Tri-State Subaru responded

Hazel, it's great to know that John and Melanie were able to assist you promptly at Matt Slap Subaru. We're always here for all your vehicle needs. Thanks for the recommendation, and we hope to see you again down the road.

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