Ourisman Tri-State Subaru

They are extremely friendly and helpful. They serviced my car and were able to provide me with timely updates. They scheduled the necessary follow up servicing and were very flexible when we had to reschedul car and were able to provide me with timely updates. They scheduled the necessary follow up servicing and were very flexible when we had to reschedule More

I visited Matt Slap Subaru to resolve an issue with water collecting in the driver side door of my 2019 Outback. The service manager, Mr. Mario, was extremely polite and helpful in trying to figure out the c collecting in the driver side door of my 2019 Outback. The service manager, Mr. Mario, was extremely polite and helpful in trying to figure out the cause of the problem, and although it has not been resolved yet, he has made an appointment Subaru factory expert to handle this issue. More

I was upset that dealer charges $125.00 per issue to check each item that is wrong. Why penalize the customer when service is already expensive and you are paying to fix the issue. This is the first t check each item that is wrong. Why penalize the customer when service is already expensive and you are paying to fix the issue. This is the first time I was sorry that I purchased this car. More

Excellent service for repairs Service department knowledgeable and competent with Subarus. I really appreciate their expertise after a terrible experience at Reedman Toll. I needed a new battery. R knowledgeable and competent with Subarus. I really appreciate their expertise after a terrible experience at Reedman Toll. I needed a new battery. Reedman toll insisted the battery was fine. They replaced a brake part(which did not help the problem).After 4 emergency tows. I went to a Subaru dealer in Stone Harbor. They replaced my battery. Problem was solved!! Tow truck drivers recommended Mat Slapp and they are great. Friendly, organized and knowledgeable More

As it was not rush hour, access and egress were no sweat. Valet took my Outback quickly and was helpful. COVID arrangements were excellent. Service completed on time and they showed how adjust the brightness Valet took my Outback quickly and was helpful. COVID arrangements were excellent. Service completed on time and they showed how adjust the brightness on the entertainment system. Very satisfied. More

The person who checked me in asked if I wanted a courtesy wash. The service rep was courteous . The service was done in45 minutes.overall very good service wash. The service rep was courteous . The service was done in45 minutes.overall very good service More

Thank you! I can alway count on your reliable service. I am looking forward to my next visit. I an also looking forward to my next Subaru. am looking forward to my next visit. I an also looking forward to my next Subaru. More

Happy! Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overa Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overall experience! More

Dealt with corporate headquarters regarding my last experience. I requested to speak with a manager a minimum of five times. Either I was ignored, or they chose not to honor my request! Hmmmmm...... experience. I requested to speak with a manager a minimum of five times. Either I was ignored, or they chose not to honor my request! Hmmmmm...... More

service The buying experience was very straight forward although at my 1st service greasy handprints were left on the door handle afterwards. Everyone is alwa The buying experience was very straight forward although at my 1st service greasy handprints were left on the door handle afterwards. Everyone is always friendly. More