
Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Purchasing a new car Had a great experience today purchasing my new Forester. Mario was great to work with. Not pushy and great follow up. Good deal with pricing-not a Had a great experience today purchasing my new Forester. Mario was great to work with. Not pushy and great follow up. Good deal with pricing-not a hassle to get the deal where I was comfortable. Also appreciated the GM and finance manager acccessibility and friendly interaction. Overall a wonderful experience. More
Integrity; Priceless I checked out 6 dealerships, test-drove 4 car makes, 8 models - and chose a Subaru Forester through Ron Brzezicki at Matt Slap. What I appreciated th I checked out 6 dealerships, test-drove 4 car makes, 8 models - and chose a Subaru Forester through Ron Brzezicki at Matt Slap. What I appreciated the most was Ron's transparency, conscientious follow-up and willingness to make sure I received the best car and best deal possible. When it's time to trade this one in I'll not be going anywhere else but Matt Slap for my next car - because they're honest. More
Purchased first Subaru ever 😳 Every employee was friendly and helpful. Purchased car from Mario Yardbrough. He was very knowledgeable, friendly, trusting and best of all, not pu Every employee was friendly and helpful. Purchased car from Mario Yardbrough. He was very knowledgeable, friendly, trusting and best of all, not pushy. He tried to learn our driving interest and geared his assistance to explain things in out terms. Very nice experience. Debbie Dougherty was also excellent. Very very patient and knowledgable. She made learning fun. Greg, financial guy, was funny and organized. He was interesting to talk to and did not try to pressure us into additional fees. More
Super duper sparkly We bought a 2019 Forester from Jeremy Heydemann in April and since then every little question or issue that we might have he and everyone else at Matt We bought a 2019 Forester from Jeremy Heydemann in April and since then every little question or issue that we might have he and everyone else at Matt Slap has treated us like family. Recently while I was away my wife got a nail in a tire so she drove it over to Matt Slap on a Friday after there service center was closed. Jeremy set her up with a loaner and got the tire fixed so she could get her Forester back the next day at no charge. Couldn't have been any less painful all things considered. Having owned our own businesses for 44 years we know what customer service after the sale is all about. Thanks Jeremy and Matt Slap Subaru More
Loyalty Pays My Mom has purchased her last several cars from Matt Slap Subaru. They have always given her great service and great deals. This time was no excepti My Mom has purchased her last several cars from Matt Slap Subaru. They have always given her great service and great deals. This time was no exception. Jeremy and Greg treated us with humor and patience. We laughed frequently, but more importantly, we had all of our questions answered. Debbie took her time demonstrating all the "bells and whistles" and made sure we knew how to operate the car safely and efficiently. More
New car experience Matt Slap Subaru and Jay Brown provided the best buying experience ever! Jay was professional and efficient during the entire process. I would defini Matt Slap Subaru and Jay Brown provided the best buying experience ever! Jay was professional and efficient during the entire process. I would definitely recommend this dealership to anyone interested in buying a new or used vehicle. More
Bought new Outback from Ron Ron was great. So was Greg and everyone else. Could not be more happy. All were friendly and service was great and people were great. Ron was great. So was Greg and everyone else. Could not be more happy. All were friendly and service was great and people were great. More
Mario Yarbrough The main purpose for writing this review is to commend Mario Yarbrough. Mario did an outstanding job helping us to negotiate our new lease on a 2019 S The main purpose for writing this review is to commend Mario Yarbrough. Mario did an outstanding job helping us to negotiate our new lease on a 2019 Subaru Forrester. He was extremely patient and respected all our requests. We did not hesitate to ask him questions. He established such an easy going comfort level with us. Whenever we return to Matt Slap Subaru we will always ask for Mario! Thank You More
Bought new Forester from Jeremy Jeremy was very friendly and knowledgable, and made the process very easy. Jeremy was able to find a car we wanted, and gave what seems like a fair pr Jeremy was very friendly and knowledgable, and made the process very easy. Jeremy was able to find a car we wanted, and gave what seems like a fair price. I like the fact that you can come back a couple of weeks later to get re-briefed on the tech, etc. More
Excellent purchasing experience Great job by Laura, Debbie and Chris on sale, setup, and financing--all were knowledgeable and professional --very good interpersonal skills, and no o Great job by Laura, Debbie and Chris on sale, setup, and financing--all were knowledgeable and professional --very good interpersonal skills, and no over-selling. More