Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easiest car buying experience I've ever had Collin and the team at Matt Slap Subaru were patient, helpful and made the entire car buying process as streamlined as possible. I will definitely re Collin and the team at Matt Slap Subaru were patient, helpful and made the entire car buying process as streamlined as possible. I will definitely return in the future. More
Clean and concise with no BS I drove from Baltimore to check out a used Mazda. Glenn Russell treated me with respect and courtesy. I would recommend him with no hesitation. I drove from Baltimore to check out a used Mazda. Glenn Russell treated me with respect and courtesy. I would recommend him with no hesitation. More
Bought a car Glenn was very helpful and professional. Did his best to accommodate our schedule. Helped us out without pressuring us to get the sale. It was a good Glenn was very helpful and professional. Did his best to accommodate our schedule. Helped us out without pressuring us to get the sale. It was a good experience More
First car ever! Glenn Russel made this a wonderful experience from start to finish. My first time leasing a car was made worry free by his expertise and care. It feel Glenn Russel made this a wonderful experience from start to finish. My first time leasing a car was made worry free by his expertise and care. It feel grateful to have worked with such a well-versed and attentive salesman and felt welcomed by everyone there. More
Way to go !!!!! Many thanks to Glenn Russell and Chris Mooney for giving me a great deal on a great Jeep .Thry really go the extra mile to make you happy Many thanks to Glenn Russell and Chris Mooney for giving me a great deal on a great Jeep .Thry really go the extra mile to make you happy More
Like joining a family I have bought two cars from Matt Slap. Both experiences were excellent. I felt less like I was buying a car and more like I was joining a family. Eve I have bought two cars from Matt Slap. Both experiences were excellent. I felt less like I was buying a car and more like I was joining a family. Everyone there exceeded my expectations and truly went the extra mile to help make both buying and servicing experiences as good as they can be. I highly recommend this dealership both for buying, and for servicing Subaru’s and other makes of vehicles. More
Quick and easy Filled out an application online for financing and went in after I was approved. Was driving away in my new car an hour and a half later. Glenn and Filled out an application online for financing and went in after I was approved. Was driving away in my new car an hour and a half later. Glenn and Chris were so friendly and informative, they made my first dealership experience great. They even made it super easy for me to back out of the extended warranty a few days after purchase. Glenn was extremely responsive also, I never had to wait for an answer to an email or call. Amazing Salesman! More
Dishonest Dealer - Avoid Last week I went to this dealer with a tire issue. They came back telling me that there was a nail in 1 tire in a place that was irreparable and that Last week I went to this dealer with a tire issue. They came back telling me that there was a nail in 1 tire in a place that was irreparable and that two of the tires were worn and needed to be replaced. Additionally, they told me my brake fluid was in critical condition, needed to be replaced and that my brakes were at 10 mm (brand new). I had been to the same deal 2 months prior, they told me my brakes were half worn (6 mm), and the fluid needed to be replaced. At that time I had the fluid replaced (for a cost of $98). When I questioned the dealer about this at first they said it must not have been a "full flush" then they said the mechanic must have simply not have actually look at the brakes (brakes also don't grow 4 mm). For this sage advice and a test drive they charged me $60. After I took the car to a different place they inspected the tires and found THERE WAS NO NAIL. They also lied about the wear of the tire! They lied! again! This dealer lied to me about 3 separate issues! Do not go back to this dealer. They cannot be trusted. More
Glenn was a great salesman, as usual. We loved our experience at Matt Slap, Glenn let us think out loud and we figured everything out one step at a time. We will definitely be back. We loved our experience at Matt Slap, Glenn let us think out loud and we figured everything out one step at a time. We will definitely be back. More
Amazing Customer Service Glenn went out of his way to accommodate our schedule and gave us the best possible service. He allowed us to test drive multiple cars and helped us u Glenn went out of his way to accommodate our schedule and gave us the best possible service. He allowed us to test drive multiple cars and helped us understand the differences and every possible option. Overall, the team there never pressures you and is incredibly friendly More


















