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Ourisman Volkswagen of Laurel

Laurel, MD

4.7
1,189 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,189 reviews

February 17, 2018

Great salesman Like the internet price and the salesman honored the price with no hesitation. He knowledge of the SUV was very extensive and his explanations of the More

by RandyR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramon Hart
Feb 18, 2018 -

Ourisman Volkswagen of Laurel responded

Randy, thanks for taking the time to give us your feedback. We are happy to hear that Ramon took great care of you!

February 15, 2018

Purchase of 2018 Honda Accord I have never enjoyed the process of buying a new car. However, with Ramon as our salesperson, the experience was much better than in the past. Ramon More

by Elizabeth Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Feb 16, 2018 -

Ourisman Volkswagen of Laurel responded

Thank you for sharing your positive feedback. Ramon does a great job and works hard to give his customers a memorable experience. We appreciate you trusting us with your business.

February 14, 2018

Honda CRV-EX Buying Experience My sales experience was very good. Mr. James Jones was a very helpful salesman and patient in guiding me through my purchase. He was very profession More

by GWhiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones
Feb 15, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback. We appreciate your business and are thrilled to hear James provided you with such a great car buying experience.

February 09, 2018

An easy buy Brandon Jester was great to work with! Even though Brandon does not normally sell Volkswagen’s he was more than willing to help me get into a brand ne More

by HappyVWowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jester, Brian Blackmon
Feb 10, 2018 -

Ourisman Volkswagen of Laurel responded

You are very welcome! Thank you for posting your review and for letting our team assist you with the car buying process. We pride ourselves on our customer service and are happy to know that Brandon did not disappoint. Enjoy your new Tiguan!!

February 06, 2018

Car buying experience Ramon helped me find the best car for me! He was skillful in guiding me through the whole process. His professional manner is spot on! He is courteo More

by Char&max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Feb 07, 2018 -

Ourisman Volkswagen of Laurel responded

We appreciate you taking the time to compose such a wonderful review of your time at our dealership. Customer service is our main concern and we are happy to hear that Ramon made your experience a memorable one. We certainly appreciate your recommendation.

February 05, 2018

Personable and knowledgabe Our car buying experience was great , as usual. Ramon is great to deal with and answers all questions. He is one of the reasons we keep coming back More

by mike53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Feb 06, 2018 -

Ourisman Volkswagen of Laurel responded

Thank you! We value each and every client and do our best to provide a positive experience along with great customer service. We appreciate your loyalty to our dealership.

February 05, 2018

Great Experience As a first-time buyer, my sales rep was amazing and made things super easy! Ramon was super friendly and made himself available to me both in and outs More

by Bianca Desroches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Feb 06, 2018 -

Ourisman Volkswagen of Laurel responded

We appreciate you letting us help you with your first car purchase. It was our pleasure to show you what an exceptional car buying experience is like! Welcome to the Ourisman Family.

February 04, 2018

New car survey The dealership is set up well and aesthetically pleasing. The staff was helpful and friendly. My salesperson made it a very pleasant experience. I wou More

by chicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones
Feb 05, 2018 -

Ourisman Volkswagen of Laurel responded

We work hard to provide our customers with a great experience! We appreciate your recommendation.

February 03, 2018

Amazing interaction! Ourisman was such a great choice for me! Brandon and Walter provided such an awesome experience, i will definitely bring my business to them for years More

by EBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hickson-Hamilton
Feb 04, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks so much for posting your wonderful feedback. We love hearing both Brandon and Walter provided you with an awesome experience. We appreciate your business and look forward to working with you again in the future.

January 30, 2018

A+ service Good: I asked for the car on the phone. When I arrived the employees were quick and knowledgeable. The process was easy. Bad: Did not get a good p More

by William Good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hickson-Hamilton, Brian Blackmon
Jan 31, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you!

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