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Overturf Volkswagen Kia
Kennewick, WA
1,243 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for 55 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,243 reviews
August 08, 2020
Both Brad and Doyle were very helpful and walked me through everything. I didn't feel pressured at any point. Super excited to drive my new car. through everything. I didn't feel pressured at any point. Super excited to drive my new car. More
by montag92
Helpful August 06, 2020
The process was smooth. Frank and Mark were amazing as The process was smooth. Frank and Mark were amazing as they were so patient with us. The whole experience was easy. No one was pushy. They exp The process was smooth. Frank and Mark were amazing as they were so patient with us. The whole experience was easy. No one was pushy. They explained everything for us. We are very happy with our choice to come to Overturf.. Wife's point of view. ..Frank was very friendly. So was Mark. We bought our car during Covid-19. They took every precaution needed. We had been involved in an accident and the insurance money was a couple days later than promised. Mark and Frank were both very patient and worked with us. I will definitely fo back and will recommend all my family and friends to go to Overturf. 5 stars in my book all the way around. More
by markcollins5529
August 06, 2020
Excellent! We were there during Covid-19 time. Frank Valle and Mark Neely were very easy to work with. We picked out which vehicle we wanted, they let us test d We were there during Covid-19 time. Frank Valle and Mark Neely were very easy to work with. We picked out which vehicle we wanted, they let us test drive. We had had an accident and was waiting for our check to come. Even when the check came a couple days later than what we were told by insurance it would be here, they were very patient, worked with us, and also held the car that we wanted.They are the best team I have worked with in years. I will strongly recommend any of my friends/family looking for a car to go to them. More
by Coffee4Momo
August 03, 2020
Frank Valle was the best salesman I have ever worked with. He listened to and worked with my needs and wants. He went above and beyond to get me the car I wanted. The head finance guy Mark Neely was gre with. He listened to and worked with my needs and wants. He went above and beyond to get me the car I wanted. The head finance guy Mark Neely was great too, he wouldn’t stop until I was happy with the deal. I had a great experience overall and I would recommend Frank and Overturf to everybody. More
by lkgorham
July 31, 2020
So i went to Kia after so many places and looked at the people they had and chose Frank Valle and I'm so happy I did he is an amazing person and an amazing worker I'm so glad I decided to go to Kia I found people they had and chose Frank Valle and I'm so happy I did he is an amazing person and an amazing worker I'm so glad I decided to go to Kia I found a car that I didn't know I was gonna love and now I'm more then happy with it and had a Great experience in buying my first car. Love that my brother came with also so just wanna say thank you Frank for being there for me when I was in need of some great customer service I will definently be coming back for my next upgrade or new car and I definently urge people to make Kia there first stop in looking for there future car.. More
by terina1986
Employees Worked With
July 31, 2020
Great sales staff! Absolutely no pressure to buy. Our salesman Frank showed us the car we enquired about. as well as one similar. Wound up purchasing a 2020 Kia Forte for much less than we anticipated. salesman Frank showed us the car we enquired about. as well as one similar. Wound up purchasing a 2020 Kia Forte for much less than we anticipated. We will definitely do business with Overturf Volkswagen again in the future. By far, this was the best car buying experience we have ever had from a dealer. If your looking for a new or used vehicle, I highly recommend Frank Valle at Overturf Volkswagen in Kennewick Washington!! More
by jacoblizzie
July 31, 2020
I would like to thank Frank’s Valle and the entire Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even better person. He truly cares about the customer and puts their needs in front of his own agenda. Multiple times, he had a day off but came into the dealership to take cake of me and my wife’s questions. He is always willing to go above and beyond expectations and I wouldn’t recommend anyone else. Overturf didn’t have the exact car we were looking for but Frank was able to organize a dealer trade with a dealership in Seattle. As soon as I said that I wanted the vehicle, a couple of Overturf employees DROVE to Seattle that night to pick it up. This was all a surprise for my wife and the whole team made this so special for us. Without me asking, they tied balloons to the vehicle and recorded her reaction when she saw it! This was TRULY a personal car shopping experience and I 100% recommend buying from Overturf. Thank you to Overturf and ESPECIALLY Frank Valle for selflessly helping us find our dream car! Much love, Isaiah Ojeda More
by I.Ojeda
July 30, 2020
I had met Frank back in 2009 when I purchased my very first car from him @ Toyota of Tricities. I had not seen him since that very day. Life went on and I traded that car in for a 4 door @ Toyota in Wena first car from him @ Toyota of Tricities. I had not seen him since that very day. Life went on and I traded that car in for a 4 door @ Toyota in Wenatchee. 7 1/2 yrs later i decided i it’s was time for an upgrade. I did some research online trying to find a good car but also trying to stay away from Toyota’s because I feel the newer models all look the same and are over priced. A brother of mine mentioned, “look @ Kias... you will fall in love! Plus they are #1 rated safest vehicles.” So I go online and quickly fall in love with a 2020 Kia Optima S! 😍 I send an email to schedule a test drive. I then received an email from the salesman @ Overturf... Guess who?! Frank! 10 + years later from purchasing my very first car with Frank, he is the one responding to my inquiry. It was mind blowing that after SO long we crossed paths once again! This man is amazing @ what he does! Knowledgeable and funny. He makes buying a car be the smoothest buy ever. The car I wanted was not on the lot, but he made sure to look for one near by and was delivered to me in less than a week. I will recommend anyone wanting to buy a car go with Frank. I am grateful for the experience and having Frank explain everything to us before finalizing the sale. Thank you Frank for your patience and your time in helping me select a safe vehicle for my kids and myself. I will be ranting about my experience and sending anyone who wants to buy a car to this guy! 👌🏽 More
by rodri1219guez
July 29, 2020
Frank was very helpful in finding our dream car! He was knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience! More
by astephenson10.4
July 21, 2020
Great experience and everyone was so nice. I’ll be letting everyone know to head to this dealership if they are looking for something new for a great deal. letting everyone know to head to this dealership if they are looking for something new for a great deal. More
by Jnncrw
