Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I had met Frank back in 2009 when I purchased my very first car from him @ Toyota of Tricities. I had not seen him since that very day. Life went on and I traded that car in for a 4 door @ Toyota in Wena first car from him @ Toyota of Tricities. I had not seen him since that very day. Life went on and I traded that car in for a 4 door @ Toyota in Wenatchee. 7 1/2 yrs later i decided i it’s was time for an upgrade. I did some research online trying to find a good car but also trying to stay away from Toyota’s because I feel the newer models all look the same and are over priced. A brother of mine mentioned, “look @ Kias... you will fall in love! Plus they are #1 rated safest vehicles.” So I go online and quickly fall in love with a 2020 Kia Optima S! 😍 I send an email to schedule a test drive. I then received an email from the salesman @ Overturf... Guess who?! Frank! 10 + years later from purchasing my very first car with Frank, he is the one responding to my inquiry. It was mind blowing that after SO long we crossed paths once again! This man is amazing @ what he does! Knowledgeable and funny. He makes buying a car be the smoothest buy ever. The car I wanted was not on the lot, but he made sure to look for one near by and was delivered to me in less than a week. I will recommend anyone wanting to buy a car go with Frank. I am grateful for the experience and having Frank explain everything to us before finalizing the sale. Thank you Frank for your patience and your time in helping me select a safe vehicle for my kids and myself. I will be ranting about my experience and sending anyone who wants to buy a car to this guy! 👌🏽 More
Frank was very helpful in finding our dream car! He was knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience! More
Great experience and everyone was so nice. I’ll be letting everyone know to head to this dealership if they are looking for something new for a great deal. letting everyone know to head to this dealership if they are looking for something new for a great deal. More
Excellent first time experience I initially communicated with Brad before visiting the dealership, but since he was out that day he told me to talk with Frank. This was my first tim I initially communicated with Brad before visiting the dealership, but since he was out that day he told me to talk with Frank. This was my first time at a dealership and I could not be happier with the customer service. Frank was very friendly and put me at ease and was very knowledgeable about the car. The test drive was an awesome experience and he spent a lot of time with me going over every single detail of the car and the infotainment system. The experience here with Frank and all of the staff I talked to was great. I would highly recommend anyone looking for a car to come visit here. Thanks! More
If you want the best experience buying your car, no pressure, with knowledgeable, honest salesmen that know their Cars, Anyone at this dealership can help! pressure, with knowledgeable, honest salesmen that know their Cars, Anyone at this dealership can help! More
I love my new Sportage and Frank is GREAT to work with! It is a bit nerve-wracking to be a single woman buying a car. I did not want a pushy salesman who talked down to me or tried to "work" me. My parents It is a bit nerve-wracking to be a single woman buying a car. I did not want a pushy salesman who talked down to me or tried to "work" me. My parents have bought three Kia's from Frank and enjoyed working with him, so that eased some of my anxiety. When I met Frank I was immediately reassured by his open, honest and friendly demeanor. He was helpful and informative, but not condescending. He was knowledgeable about the details of the Sportage I was interested in. They were fair on my trade and I was pleased with the cost of the vehicle. Frank took the time to sit in the car with me and go over many of the features and how to access and operate them. I am thrilled with my new Sportage and will definitely recommend Frank and Overturf to anyone I know. More
Woah. Buying my first BRAND new car was a tough decision, and I didn’t even know it was possible. Brad is not your typical car salesman that only sees the commission check. Rather, he was authentic and hones and I didn’t even know it was possible. Brad is not your typical car salesman that only sees the commission check. Rather, he was authentic and honest. My wife and I went to look at some vehicles, and I mean only look. The thing that stood out to me was that Brad never pressured us into running credit when we said we were just looking, which is something we have had issues with other dealerships (Toyota etc) and he spent numerous hours every day with us over a 3 day period before we decided to actually run credit. The entire time it wasn’t just about the cars we were interested in, and it was refreshing to be able to talk about other things like family, hobbies and such. For a majority of the time it felt like he was an old friend and we were just catching up. When it came time to make a decision, he went over every option with us so we knew exactly what we wanted to do, and he helped us make the best decision that was right for us. This has been by far the best experience I’ve had at any place of business, not just car dealership. Thanks to Brad and his friendship, honesty, and efficiency I’m now in a new car I love, and I’ve made a friend for life who I will be sending as many referrals as possible to. More
Frank and all the guys at overturf were super friendly and knowledgeable. I was treated like family and there was no pressure. I'm buying my next car here for sure. and knowledgeable. I was treated like family and there was no pressure. I'm buying my next car here for sure. More
Great experience willing to go out of his way to help get me my first grown up car. Friendly and great person happy to have him as my salesman. me my first grown up car. Friendly and great person happy to have him as my salesman. More
Frank,We had great experience with Overturf from the Frank, We had great experience with Overturf from the time we got out of our car. Greeted my husband by name, like we were family! Was shown a lot of Frank, We had great experience with Overturf from the time we got out of our car. Greeted my husband by name, like we were family! Was shown a lot of the technical equipment the 2019 VW Alltrack had. Everyone was very friendly, welcoming, understanding of what we wanted. We would definitely shop again. Also would recommend to family and friends!! More