Owatonna CJDR Ford Lincoln

Nice people willing to help. Answer all my questions. I would recommend it to my friends Answer all my questions. I would recommend it to my friends More

Nice people willing to help. Answer all my questions. I would recommend it to my friends Answer all my questions. I would recommend it to my friends More

I was vary please with how the sales rep was listening to what I needed and was going over everything in detail with me and got me what I wanted. what I needed and was going over everything in detail with me and got me what I wanted. More

I have a leak on my coolant. I asked the guy about it and he said I need to make an appointment in the shop. It is obvious where the leak is so I asked an independent to look at I asked the guy about it and he said I need to make an appointment in the shop. It is obvious where the leak is so I asked an independent to look at it and he took one minute and orders the part. He got this repair and part mark up More

Very friendly staff easy to deal with. Wide selection of vehicles. Had cheaper cars for less money. Willing to come down in price a little. Wide selection of vehicles. Had cheaper cars for less money. Willing to come down in price a little. More

All the staff is so respectful. They help you out in whatever you are needing done.They have patience towards listening to your feedback.Nice people to be around. They help you out in whatever you are needing done.They have patience towards listening to your feedback.Nice people to be around. More

Lied about the mileage on a truck on their website only to get there as see its double that. Asked about condition of vehicle and was lied to about that as well. It was an as is sale, but made to seem bett to get there as see its double that. Asked about condition of vehicle and was lied to about that as well. It was an as is sale, but made to seem better condition than it was on website. Also when I arrived they didn't even know I was coming Even after confirming my appointment twice. More

I scheduled service with them on my vehicle. I was told they were 2 weeks out. That's fine I said and awaited the appointment. I arrived 30 minutes prior to the scheduled appointment at which ti I was told they were 2 weeks out. That's fine I said and awaited the appointment. I arrived 30 minutes prior to the scheduled appointment at which time they asked me is I needed a ride to which I said if you'll take me back to my home (21 miles away) yes. They would not go that far. I thought this unfortunate but fine I'll wait the approximately 4 to 5 hours the service would take and went to their service waiting area. After about 4.5 hours I went to see where they were at with the vehicle as no one has approached me while several others had come and gone ( I understand that oil changes etc. are faster than the services I needed). I found after waiting in their waiting area they had not even started. I will never use this dealership for anything in the future despite it being one of the closest Dodge dealers and my having purchased my most recent Dodge there and having several others. Somewhat relieved that I resisted the temptation to talk about replacing my 2019 purchased there with a 2022 from there. I will do it elsewhere More

Went to Owatonna Motors to get a key made for a Ford Escape. Was told they had 4 keys in stock but I had to go to service. In service I was told I had to go to parts. After explaining that parts sent me Escape. Was told they had 4 keys in stock but I had to go to service. In service I was told I had to go to parts. After explaining that parts sent me to him he got on his computer and said they could do it in 8 days. After further explaining that it was my daughters car and I had it now and wouldn't in 8 days I was told they couldn't help me. I went down the street to Batteries Plus where it was done in 5 minutes for a lot less money. Never going to Owatonna Motors for service again! More

No pressure, knowledgeable sales associates.Very clean No pressure, knowledgeable sales associates. Very clean building and friendly staff. Several financings options were made available to me. Sales an No pressure, knowledgeable sales associates. Very clean building and friendly staff. Several financings options were made available to me. Sales and finance went over all the paperwork with me and offered options to fit my needs. More