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Owen Ford

Marshall, IL

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77 Reviews
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1500 N Michigan Ave

Marshall, IL

62441

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Showing 77 reviews

July 01, 2018

Excellent Staff, Excellent Service Really a great Dealership, Friendly Staff and very helpful. I want to give a Special than you to Scott Wilkerson for the great deal he got us, and fo More

by Brown, Mike & Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wilkerson
Jul 02, 2018 -

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. Respectfully, Joe Jacobson, GM

June 28, 2018

Busy day I stopped by and talked with sales department and I explained I want a new suv But I prefer to do everything on the phone They said no problem A More

by busyKelly7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thank you for your kind words we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to working out a great deal and having a long and happy time together. Respectfully, Joe Jacobson, GM

June 26, 2018

Great experience I called asking about a fusion Came in worked with joe he went over the car with me and my finance options I ended up purchasing the car that day More

by rainday872018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. Respectfully, Joe Jacobson, GM

June 25, 2018

Polite sales staff I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and More

by Wrangler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am glad you had a chance to meet our Service Department before you left - they will continue your great experience going forward. Talk to you soon! Respectfully, Joe Jacobson, GM

June 25, 2018

Honesty dealer I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car dea More

by Greatdealguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am confident our Service Department will keep your great experience going forward! Respectfully, Joe Jacobson, GM

June 22, 2018

Awesome! He was so helpful getting my settings in my car corrected! I tried for hours to fix it and he did it in 5 minutes! More

by Taylvr24
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thank you very much for your kind words and 5 Star Rating. Josh and his entire team in the service department really try to make your life easier and carefree. Have a great ownership experience and drop by for a "cup of joe" anytime! Have a great driving experience. Best Regards, Joe Jacobson, GM

June 21, 2018

Very pleased! Came in for just an oil change, and got out for less than $70!! Usually pay $100. plus so this was a welcome change! While waiting in customer lounge, More

by Traveller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dorsett
Jul 02, 2018 -

Owen Ford responded

Brian Dorsett wanted me to pass on a heartfelt "Thank you" for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 21, 2018

Truck repair Shawn Walton went the extra mile to make sure my truck was fixed right. The service people did a great job of finding the problem. More

by Chevytruck9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Shawn wanted to say "Thanks" for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 21, 2018

Serviced car Very friendly atmosphere, was treated like family. Clean environment, employees were very friendly and helpful, car was serviced and was done in a ver More

by waltonc2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 21, 2018

Awesome experience The guys here are very friendly and helpful. I will definitely come back in the future and recommend my friends and family to go there as well! More

by Aubs21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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