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Owen Ford

Marshall, IL

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77 Reviews
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1500 N Michigan Ave

Marshall, IL

62441

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Showing 77 reviews

May 16, 2018

Top Notch! The Dorsett Ford staff is exceptional! Always very friendly and helpful! I would recommend them for purchasing and vehicle maintenance. They are alway More

by TashaDFFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough, Brett Bloom
May 29, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 11, 2018

Exceptional Service Tsali, Joe and Shawn were all great to work with. They were very courteous and professional but also friendly and fun. Josh and Shane in the service More

by lsd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Santrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough
May 29, 2018 -

Owen Ford responded

Another satisfied Service Customer, who bought a car! Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 02, 2018

THANKS BRETT AND JOE! I wasn't sure what kind of car I wanted when I went to Dorsett. After I met Brett and Joe, I knew they would find the perfect car for me. Brett took t More

by bsndfr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bloom
May 29, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with Brett and of course, our entire team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

April 23, 2018

Very good experience. We were very happy with the service and overall experience at Dorsett Ford. Everyone was helpful and we will definitely go back in the future. More

by SLH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bloom
May 29, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

April 21, 2018

Great Experience We bought a 2017 Lincoln MKX from Dorsett Ford. The sales people were amazing! Tsali showed me all about connecting my IPhone to the car!! He was so p More

by Dek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tsali Lough, Brett Bloom
May 22, 2018 -

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. We are focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. Have a Blessed Day, Joe Jacobson, GM

April 03, 2018

Pleasurable experience Very nice and informative sales person and they worked well to get sufficient financing for preferred payment. Owner actually talked with me during th More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Apr 14, 2018 -

Owen Ford responded

Thank you for the kind words and 5 Star Rating. We have a great team here and Tsali Lough is an important part of our customer ratings sky rocketing. We appreciate your business and wish you many happy and care-free miles ahead. Best Regards, Joe Jacobson, GM

April 03, 2018

Good Service We had done business locally for many years. Very honestly, we were a bit concerned with the new ownership a few years ago, whether or not the service More

by cargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsali Lough
Apr 14, 2018 -

Owen Ford responded

Thank you for the kind words and Tsali's 5 Star Rating. We have a great team here and Tsali Lough is an important part of our customer ratings sky rocketing. We appreciate your business and wish you many happy and care-free miles ahead. Best Regards, Joe Jacobson, GM

March 28, 2018

Shawn is a great person I called Shawn on the phone and he worked with me on pricing a new vehicle . He has been a great salesman for years Anytime me or my family or frie More

by Newcar8790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Shawn. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 27, 2018

Highly Recommended! I would recommend Brett Bloom to anyone interested in buying a vehicle! He is great to work with! He makes the long process of buying a vehicle much e More

by mikaela.denae
Recommend Dealer
Yes
Employees Worked With
Brett Bloom
Mar 30, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Brett Bloom. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 27, 2018

Excellent Experience!! Brett is the person I would absolutely recommend for your car buying experience! He goes above and beyond in providing excellent customer service by m More

by Yvonne
Recommend Dealer
Yes
Employees Worked With
Brett Bloom
Mar 30, 2018 -

Owen Ford responded

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Brett Bloom. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

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