Oxendale Hyundai

Excellent customer service very knowledgeable with helping me with the cars functions . Very friendly . Very satisfied . helping me with the cars functions . Very friendly . Very satisfied . More

I brought my 2022 Hyundai Tucson in one month ago for an oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait alm oil change, tire, rotation, and repair on the splash guard underneath. I had an appointment, and came back 2 1/2 hours later. I still had to wait almost an hour for my car, and the splash guard was never fixed, nor the tire rotation done! I spoke to someone who stated that they would order the parts which would be ready in “3 to 5 days.“ I called today, apparently they were never ordered! I was told that they can’t keep employees, but that is not my problem. I paid cash for a Hyundai in Oxendale, this is my third Hyundai. I expect good service when it is included with my car! More

Worst CUSTOMER service every…General Manager still hasn t returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the serv returned my calls or emails over the last 2 months. Once you buy a car they don t give a shat!!!….Lance is a ghost and Ron Smith lied about the service they performed. More

$1600 repair after a "missed" oil leak during their so called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service departm called "100 point inspection" 3 weeks after purchasing the vehicle, they won't stand behind the vehicle they sold. Unresponsive service department. Take your business elsewhere, I sure wish I did. More

Over charged me by 60% on my oil change Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter consider Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter considered shop supplies?. Before the service I asked him what "shop supplies" included, he said seat and carpet covers and drain plug gasket, not a word about oil or filter. Find another dealer. The oil change took over 2 and 1/2 hours!!! More

Every thing went great Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price Deion Coleman did a great job every body that l deal with also was kind and nice they do what they can to give you a good price More

Better now than befire I would recommend now since they have made changes to their management. Under the old one they were crooked. They sold my daughter a bum car that ha I would recommend now since they have made changes to their management. Under the old one they were crooked. They sold my daughter a bum car that had not been checked out. She still has problems with it. This was her first time buying a car and they screwed her over More