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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

Overview
Reviews
4.7
962 Reviews
Call Dealership (502) 895-4520
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4520 Shelbyville Rd

Louisville, KY

40207

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Showing 962 reviews

April 23, 2024

Jaquan is awesome! I’ve worked with him several times over the years. I return to this dealership because of him! More

by robyoung99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman, Jeremiah Six, Jacquan Persley
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Apr 24, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's wonderful to hear that Jaquan has consistently provided you with awesome service! Building a positive relationship with a salesperson can definitely make returning to the dealership a great experience. If you ever need assistance again in the future or have further questions, feel free to reach out.

Helpful
April 18, 2024

Josh was great, so kind and patient . We waited for our car in the clean, comfortable waiting room. Josh was great about explaining everything to us. The wait wasn’t too bad and the co More

by Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 22, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

I'm glad to hear about your positive experience with Josh! Kindness, patience, and clear explanations are key when it comes to customer service. It's great that you had a comfortable waiting experience and enjoyed the amenities like coffee. If you ever need assistance again in the future or have further questions about your vehicle, feel free to reach out.

Helpful
April 16, 2024

Outstanding customer service and will definitely recommend!!! Our experience was excellent but our sales person Jacquan Persley was what made the experience great. Thank you! More

by scottanderson8607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacquan Persley
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Apr 17, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

That's wonderful to hear about your outstanding customer service experience! It's fantastic that Jacquan made such a positive impact. Thank you for sharing your recommendation, and if you ever need assistance again or have further questions, feel free to reach out!

Helpful
April 13, 2024

We have been here several times. Regular maintenance and warranty items. We have owned 5 Grand Cherokees and 2 Cherokees since 1997. This service dept is our favorite. We trust them More

by Anonyfamous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Parker
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Apr 15, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's great to hear that you've had positive experiences with the service department over multiple visits. Trust and efficiency are crucial when it comes to vehicle maintenance, and it's wonderful that you've found a service team that meets your expectations. Thank you for sharing your feedback!

Helpful
April 13, 2024

Josh, service tech, was very knowledgeable and helpful to explain the potential problem with why the Jeep’s electrical system was slowly losing its charge. More

by jnwill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 15, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It sounds like Josh is a valuable resource! It's great to have someone who can explain complex issues like that.

Helpful
April 02, 2024

Very accommodating personnel. From the service rep to the cashier, even salespeople in the waiting area were great. More

by clkadd1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
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Apr 03, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Glad to hear that the personnel were accommodating and helpful throughout your experience. Thank you for sharing!

Helpful
March 25, 2024

My first experience with their service department. Service was excellent. My Service Advisor Adam was very attentive and helpful. More

by wjohns4108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
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Mar 27, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

We're glad to hear that you had an excellent first experience with our service department. Adam is dedicated to providing attentive and helpful service to all our customers. If you ever need assistance again in the future, don't hesitate to reach out.

Helpful
March 19, 2024

Took care of my repair under warranty. Sam communicated well with me while the van was in service. Courteous, professional, and personable. More

by philmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Clark
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Mar 27, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

We're pleased to hear that your repair was taken care of under warranty and that Sam provided excellent communication throughout the service process. Our team aims to provide courteous, professional, and personable service to all our customers. If you have any further questions or need assistance in the future, feel free to reach out.

Helpful
March 12, 2024

There the best of the best can’t wait until 5,000 miles passes so I can get back to visit there friendly faces. Love them guys! More

by Tommyramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel from service!
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Mar 14, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

It's fantastic to hear that you had such a positive experience with them! Looking forward to your next visit when you hit 5,000 miles.

Helpful
March 12, 2024

Oxmoor CDJR dealership provides an excellent engine oil and filter service for the 392 Daytona. My service advisor Josh P is great at customer service and he returned my vehicle to me in better condition. More

by Sean Brengman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Parker 10 Stars!, Cathy Ackerman, Kevin Zeiser
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Mar 12, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Sea, it's wonderful to hear about your positive experience at Oxmoor Chrysler dealership! Josh's excellent customer service and the quality of the engine oil and filter service are truly commendable. We appreciate your feedback and look forward to serving you for future car services.

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