
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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I called about a corvette. I ask the sales person if the car was as described. He replied yes. I told him I didn't want to drive 250 miles round trip if it wasn't. He assured me it was. He text me several t car was as described. He replied yes. I told him I didn't want to drive 250 miles round trip if it wasn't. He assured me it was. He text me several times to ask if I was coming. I told him about what time I would get there. He text later and I told him 35 minutes. When I got there he came out, didn't say a lot either way and handed me the keys. The car wouldn't crank. I had him the keys and told him the battery must be dead. He tried to crank it and it still didn't crank. I guess he didn't believe me. He went to get the starter box. He hooked the box up, and yes he hooked it up correct, I watched. He turned the key over and smoked rolled from under the motor and smelled electrical. He didn't really say anything. And I left. 250 miles for nothing not to mention my time wasted. I called on Monday morning to talk with the sales manager. Only got voice mail and no return call. Horrible customer service. If I had drove and didn't like the car that would be on me. Seems if I had a customer coming in with advance notice, they would have at least made sure it would crank. More
The salesman worked with us to get the van we wanted. He was helpful in answering our questions and was patient with us. The financial advisor was also very informative and made sure we were getting what wa was helpful in answering our questions and was patient with us. The financial advisor was also very informative and made sure we were getting what was right for us. More
Everyone was really professional from the 1st phone call to the closing. I would like to thank Kenton the intern for the Summer. Ali who picked me up and helped close the deal. Jeremiah in finance. Everyone to the closing. I would like to thank Kenton the intern for the Summer. Ali who picked me up and helped close the deal. Jeremiah in finance. Everyone was very polite and professional. Car dealerships have changed since my previous experience. This dealershIp was 1st class. Thanks again for making the experience good! More
Stress-free car buying experience! Paul Miller and Darlene Crutcher were wonderful to work with. Found exactly what we wanted and worked out a deal without any hassle at all. This was our third Jeep f Darlene Crutcher were wonderful to work with. Found exactly what we wanted and worked out a deal without any hassle at all. This was our third Jeep from Oxmoor and we’ll be back More
Excellent customer service from Paul Miller and team. 2nd vehicle purchased here and I highly recommend. An all around smooth experience from start to finish. vehicle purchased here and I highly recommend. An all around smooth experience from start to finish. More
Very helpful staff addressed all of our concerns. Jaquan made the buying process seamless and made sure we were completely happy when we left there made the buying process seamless and made sure we were completely happy when we left there More
JacQuan Presley has made this experience AMAZING. I will be recommending this dealership and JacQuan to every person that I know looking to buy a new car!!! be recommending this dealership and JacQuan to every person that I know looking to buy a new car!!! More
Benjamin did an excellent job and I am very much appreciative of the dealership willingness to work with me. I would highly recommend Oxmoor to the public! appreciative of the dealership willingness to work with me. I would highly recommend Oxmoor to the public! More
Jacquan was great to work with. This was my second purchase with him at this dealer. I highly recommend coming to this dealer and dealing with him. purchase with him at this dealer. I highly recommend coming to this dealer and dealing with him. More