
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Persley, Latifalia, & Crutcher are OUTSTANDING 3 Oxmoor employees made by purchasing experience excellent. 1. Mr. Jacquan Persley, my sales person, handled more than a dozen back-and-fourth eMa 3 Oxmoor employees made by purchasing experience excellent. 1. Mr. Jacquan Persley, my sales person, handled more than a dozen back-and-fourth eMail communications with great skill. He answered many questions for me, without which I would have purchased from a different dealer. He is to be commended for his perseverance, helpfulness, and persuasiveness. 2. Ms. Huda LATIFALIA did an OUTSTANDING job of explaining (at the time I took delivery) all of the complicated latest features of the Advanced SafetyTec system, the entire vehicle operating system, and the audio equipment. I am a mechanical engineer, with many questions. She answered them ALL! Even my question about the electronic trailer sway control, which required that she consult a service technician and the service manager for a complete technical explanation. Oxmoor could not find a more knowledgeable and helpful person to introduce the Pacifica features to a customer who has never before owned any Chrysler product. EXCEPTIONAL Is the best word to describe Ms. HUDA LATIFALIA’s performance. 3. Ms. Darlene Crutcher was exceedingly helpful in explaining all of the various documentation matters and financial transaction and titling details. She was particularly knowledgeable about the Chrysler extended lifetime WARRANTY, and answered my many specific questions about that warranty. Oxmoor is fortunate to have a person as highly capable as Darlene Crutcher handling the business aspects of customer purchases. Those 3 Oxmoor employees made my purchase experience with Oxmoor smooth and satisfactory in all ways. Because of the excellent work of Mr. PERSLEY, Ms LATIFALIA, and Ms. CRUTCHER, I will be pleased to recommend Oxmoor Chrysler to anyone! Sincerely, Emory Dale Searcy More
Recall work Oxmoor did some recall work. It was done in a reasonable amount of time and everyone was very helpful. I’ve always had good experiences with this deal Oxmoor did some recall work. It was done in a reasonable amount of time and everyone was very helpful. I’ve always had good experiences with this dealership. More
Illegal and shady!! Lawsuit filed for damage caused to a perfectly running vehicle taken in for recalls only. They will stop at nothing to take your money. Do not trust o Lawsuit filed for damage caused to a perfectly running vehicle taken in for recalls only. They will stop at nothing to take your money. Do not trust one word from the service dept and be prepared to pay for things that you never actually needed if you disregard all the warnings posted out there. More
New Ram Huda greeted me as soon as I arrived. She was very knowledgeable of he Ram trucks and made it a great experience. Can’t thank her enough. Huda greeted me as soon as I arrived. She was very knowledgeable of he Ram trucks and made it a great experience. Can’t thank her enough. More
New buy. I bought my car almost a year ago, my delayed review is due to work and being the parent of a new middle schooler! Eric McPherson was great to work wi I bought my car almost a year ago, my delayed review is due to work and being the parent of a new middle schooler! Eric McPherson was great to work with and easy to talk to. We actually met over the phone because I live 3 hours away from the dealership. He worked with me over the phone and got me where I needed to be on my trade in with pictures and answered questions. It has by far been the best purchase I've ever made and the easiest car buying so far! Thanks to Eric and a great finance manager who got us home so happy! Sorry so late but as I always say, better late than never! Sincerely SRT8 lover!!! Will definitely go back! It was worth the drive! More
Ultimate RAM Truck Buy Cary Luker did a great job of walking us through all the features of the truck. Very knowledgeable and patient. All the people we dealt with extremely Cary Luker did a great job of walking us through all the features of the truck. Very knowledgeable and patient. All the people we dealt with extremely courteous and nice. More
Easy buying experience Bought a used 2016 Nissan Murano Hybrid from Chris Holly. He was very helpful and answered all my questions even though they're not a Nissan dealershi Bought a used 2016 Nissan Murano Hybrid from Chris Holly. He was very helpful and answered all my questions even though they're not a Nissan dealership. I did my research and knew what a fair price was for the vehicle and for my well-kept Toyota trade-in as well. They didn't low-ball my trade-in and gave me a fair offer (over 10% more than a local Toyota dealer was willing to give). There's always a lot of paperwork and it can be time-consuming, but the whole process went pretty quickly. Will look to buy from again. Thanks to everyone involved! More
Easy transaction and no pressure to buy Had a good experience. A little interest rate haggling but other than that no problems. Knowledge of salesman was helpful and he did not pressure me i Had a good experience. A little interest rate haggling but other than that no problems. Knowledge of salesman was helpful and he did not pressure me into anything More
Bad customer service finally recieved my benefit book. trying to talk to a manager at this place is very hard. i called 7 times in a row and different days no manager ever finally recieved my benefit book. trying to talk to a manager at this place is very hard. i called 7 times in a row and different days no manager ever picked up the phone. More
Great , really nice sales staff and great experience, worth the drive , sales person , Cary went over the vehicle top to bottom . And filled up the gas tan , really nice sales staff and great experience, worth the drive , sales person , Cary went over the vehicle top to bottom . And filled up the gas tank More