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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,016 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,016 reviews

January 12, 2016

Best Dealership Experience in Louisville This was one of the first times I've been to a dealership where I actually felt comfortable and not pressured into anything I didn't want. Seth was gr More

by rpbenn02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Taylor Speights, Seth Gardner
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Wow rpbenn02, thank you so much for the awesome review. We are constantly working to improve our customer experience and this review makes us proud to see it is paying off. Seth and Bridgette both are important parts of our team. We appreciate you choosing us and taking the time to share your experience.

January 12, 2016

Eric McPherson best salesperson ever! Wonderful dealership! Great salesperson, very friendly and helpful!! Gave us great information and helped us pick the best vehicle for our needs and p More

by Amys1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you Amys1027 for the great review. Eric is awesome and we are proud to have him here. We appreciate that you took the time to share your experience and thanks so much for choosing us!

January 12, 2016

awesome! Milena is the best! Great dealership. Very price competitive...great selection, and very professional! I would recommend this dealership any day. Great experience!!! I re More

by Doug123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Mitchell, Milena Asiryan
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

We are so glad to hear that, Doug123. This is the kind of experience we want to give everyone and we are so glad that you shared it. Jade and Milena are amazing at what they do and they genuinely care which make them assets here. We appreciate you taking the time to write this and hope you are enjoying your new vehicle.

January 11, 2016

Easy. Came in with my daughter to purchase a used truck.... It was a very pleasant experience... Got the truck! Seth Gardner was wonderful to work with!!! More

by LAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Gardner , Seth Gardner
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks so much LAS for taking the time to share your experience. We are glad Seth took care of you and appreciate your awesome review!

January 11, 2016

Amazing Salesman and dealership Seth Gardner recently sold me a Jeep Wrangler for my daughter. He went above and beyond. His amazing service helped make this a memorable event for ou More

by Happy Momma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Gardner, Seth Gardner
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you Happy Momma for taking the time to give Seth such a great review! It sounds like Seth went above and beyond which is why he is such an asset to our team. We are so glad he provided the experience we strive for and we hope your daughter is enjoying her Jeep.

January 11, 2016

Enjoyable ! Seth was very professional , when I ask questions if he didn't know the answer he would go and get me a answer ! Overall we liked the dealership and s More

by Wolfseer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Gardner
Jan 13, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Wolfseer! Thanks for taking the time to share your feedback. It's great to hear that Seth was able to make sure that you had such a pleasant experience with us! We're glad that he made sure that all of your questions and concerns were met, and that you felt well accommodated. We appreciate your business, and hope to see you again in the future! Regards, Oxmoor Chrysler Dodge Jeep Ram

January 11, 2016

Great to work with Seth Gardner was the salesman I worked with. He was very personable, and extremely helpful. Seth helped me to quickly find what I was looking for. Set More

by Satisfied Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Gardner
Jan 15, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you Satisfied Customer for the great review. Seth works very hard for his customers and we are glad you got to experience his efforts. We appreciate your business and you taking the time to share your experience.

January 10, 2016

Gates the Car Man- Best salesman alive! I've been looking for a newer (but used) explorer for a few weeks and went to Oxmoor Chrysler to look at a local trade. Gates came out and asked to he More

by scruce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gates McClinchie
Jan 12, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share your experience, scruce1! We're so glad that Gates was able to make your car buying experience so exceptional. It's wonderful to hear that he went above and beyond to find you the perfect car, and make sure that you were getting exactly what you wanted. It's also great to know that you got a great deal on your trade in! We appreciate your recommendation, and look forward to working with you again in the future. Regards, Oxmoor Chrysler Dodge Jeep Ram

January 03, 2016

Eric Mcpherson Rocks! Everyone at Oxmoor went above and beyond to make our purchase as easy as possible, but Eric Mcpherson really went the extra mile every way he could. More

by Yoitsamandajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Jan 05, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks for the great rating, Yoitsamandajo! We're happy to hear that Eric was able to ensure that everything went well with your car purchase from start to finish. We're so glad you felt at ease throughout the process, and that it was such an overall pleasant experience for you! We look forward to seeing you again in the future. Regards, Oxmoor Chrysler Dodge Jeep Ram

December 22, 2015

The dealership does not honor the Internet price I found a used car on the Internet site and they will not negotiate the price they keep raising it so the car I found for 10k they are trying to sell More

by Allcaysad
Price
Recommend Dealer
No
Employees Worked With
Lexi Young
Jan 07, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Allcaysad. This is Dawn and I am the internet director here. I had worked with Lexi on giving you an out the door price. We are honoring the 10000 price you originally saw however we do have dealer fees and there is a licensing fee in KY. This is the additional on top of the 10 that you are referring to. We cannot waive this for anyone as we do charge it on all used vehicles. Please let me know if there is anything else we can assist you with or if you would like me to have Lexi reach out to you again. Thank you again for considering us an we are sorry for the confusion

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