
Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Excellent service dept. The service dept. are very customer friendly and service oriented , when I bought my dodge ram I was told by the salesman I had an appointment the nex The service dept. are very customer friendly and service oriented , when I bought my dodge ram I was told by the salesman I had an appointment the next morning to get 3 recalls done at 9 am when I arrived there had been no appointment made so even though they had a full day they still got me in took care of the recalls installed a bed cover and freshened up the interior because the priviouse owner had smoked in the truck , they turned a bad day into a great day they are the most professional group of people can't say thanks enough More
outstanding service!!! Adrian was very understanding of my issue with my R/T Challenger. Fixed all my issues the first visit! Awesome job! and I must say the service manager Adrian was very understanding of my issue with my R/T Challenger. Fixed all my issues the first visit! Awesome job! and I must say the service manager is ""top notch!! I will be recommending there services to all my friends and family. More
Good very friendly Over all good ,miss commutation on delivery of my truck but I was well satisfitied with everything else but I bought a diesel truck and when they put Over all good ,miss commutation on delivery of my truck but I was well satisfitied with everything else but I bought a diesel truck and when they put fuel in it they didn't fill the def tank it was not full and they didn't wash the truck before I got it More
Excellent service Sybil Koch went above and beyond when I ended up in her service department on a long road trip. She took the time to check the vehicle and discovered Sybil Koch went above and beyond when I ended up in her service department on a long road trip. She took the time to check the vehicle and discovered a new transmission was needed. Being five hours from home and five hours from my destination, I was in a jam. Sybil helped me out and did so with kindness. I was in a rental car and on my way within an hour and beyond that, she met me at the dealership on a Sunday to hand me the keys to my repaired jeep. Sybil turned what could have been a major issue into a minor inconvenience. I am truly grateful. More
great service department Sybil Koch took care of my oil change and checking over my my car.She had it done in a timely manner She also set up an appointment for all the recal Sybil Koch took care of my oil change and checking over my my car.She had it done in a timely manner She also set up an appointment for all the recall things that needed to be done, called when car was finished and did everything she said she would do.That is most important to me...efficiency and honor, Also the lady who checks you out is most kind and efficient..Overall every person in your service department has been good...... More
buying a used truck made easy While looking for a truck Oxmoor was very helpful. Nikki Flener was very helpful helping me find a truck with Oxmoor online. When I arrived at the dea While looking for a truck Oxmoor was very helpful. Nikki Flener was very helpful helping me find a truck with Oxmoor online. When I arrived at the dealer Jacquan Persley helped me trade in my old car and get an affordable monthly payment on a truck. Sybil Koch help me replace the battery for free since the truck was sitting there a while. More
Great experience. Our sales man Eric McPherson was very helpful and knowledgable. Great experience all the way around. Good deal on a new dodge truck. Would definite Our sales man Eric McPherson was very helpful and knowledgable. Great experience all the way around. Good deal on a new dodge truck. Would definitely recommend this dealer. More
Janet Reynolds Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa,Oklahoma More
No mess purchase After being an accountant for 17 years going to a dealership to buy a new car is a hassle that I just hate normally. To my suprise this was quick, pai After being an accountant for 17 years going to a dealership to buy a new car is a hassle that I just hate normally. To my suprise this was quick, painless and they met my needs quickly. Got in and back out on a lunch break. Next day went back at lunch and drove away with my New Jeep Wrangler Unlimited. Felt I got a real good deal and the team there was prompt and responsive. Great work Oxmoor. Good Communication. Fast Response. Superior Team. Rob More
Factory recall/software update I'd received a recall notice from RAM for my 2013 RAM 1500 regarding an ignition key RFID update. I made an appointment. Upon arriving, the service wr I'd received a recall notice from RAM for my 2013 RAM 1500 regarding an ignition key RFID update. I made an appointment. Upon arriving, the service writer indicated that there were other software updates needed in addition to the RFID recall, and asked if I wished to have those done done at the same time, also noting that it would extend the time needed by an additional 1 hr. or so. I OK'd the additional updates and returned at the specified time to pick up my truck. It was done on time, returned to me clean. The software updates were clearly noted on the service documentation I received, with no additional charges being assessed. Overall I'm quite satisfied with the service experience at Oxmoor Chrysler Dodge Jeep Ram. More