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Oxmoor Ford

Louisville, KY

4.5
1,093 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 1,093 reviews

September 26, 2026

All were very attentive to my concerns. Every employee is consistently polite and professional. The courtesy pick up service is top notch. More

by Kopple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review, Kopple! We're glad our team was attentive, professional, and made your visit convenient with our courtesy pickup service. We truly appreciate your business!

September 25, 2026

Quoted me a price on a new tire to replace damaged tire. Didn't like the price but they still filled up my tire with air and it was a great experience More

by Wildcat8788
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team was helpful and made your visit a positive experience. We truly appreciate your feedback and your business!

September 25, 2026

Quick, professional, loved they came to my work, respectful. The gentleman was very nice, especially because he had to come out a second time since I forgot about my appointment the first time ????? More

by kelsiekelly312
Recommend Dealer
Yes
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our mobile service was convenient and our technician provided friendly, professional service. We truly appreciate your business!

September 25, 2026

I received absolute exceptional service with Dontae! The whole experience was wonderful from the time I arrived to when I picked my vehicle up. More

by Kerri H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dontae was wonderful to work with. Excellent customer service.
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review, Kerri! We're glad Dontae provided exceptional service and made your entire experience a great one from start to finish. We truly appreciate your business!

September 25, 2026

Simple oil change took 2. 5 hours with an appointment! Ridiculous, especially considering they said it would only be an hour max when I checked in. More

by scottandali.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daron
Sep 28, 2026 -

Oxmoor Ford responded

We apologize for the extended wait and for not meeting the time estimate provided at check-in. We understand your frustration, especially since you had an appointment. We appreciate your feedback and will share your concerns with our service team.

September 23, 2026

I am a returning customer so that pretty much sums it up. The process was very efficient. I did not feel pressured but was also already pretty decided in what I wanted. More

by Mossimo49
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabbar
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad your experience was efficient and pressure-free. We truly appreciate your continued loyalty and thank you for choosing us again!

September 23, 2026

It was extremely convenient. Oxmoor Ford made it easy to schedule. Bryan was on time and topped off my fluids. More

by lisaeammon
Recommend Dealer
Yes
Employees Worked With
Stacy scheduled and Bryan took care of the recall
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Bryan and the Oxmoor Ford team made your service easy and convenient. We truly appreciate your business!

September 23, 2026

Truck was towed in and sat in the parking lot for a week. Talked to service manager Jason who said that he would bring it in. Several days later, Oxmoor could not get approval for warranty work. Oxmoor fixed More

by Mbcraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for your feedback! We appreciate your patience and are glad Jason and our service team were able to get your truck repaired. We truly appreciate your business!

September 23, 2026

The technician was very friendly and knowledgeable. It was nice to be able to take of the recall at my home. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric from service
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review, Debbie! We're glad our technician was friendly and knowledgeable and that our mobile service made taking care of your recall convenient. We truly appreciate your business!

September 23, 2026

Good timely professional service. Service was high quality. Notice of vehicle required service was accurate and quick. More

by Gswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Coulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided timely, professional, and high-quality service. We truly appreciate your business!